Recent Posts

What I've Learned Working for SERVPRO of Cincinnati East

2/12/2018 (Permalink)

From the perspective of Cassie Kohrs – Administrative Assistant, SERVPRO of Cincinnati East

When you think of buying a new home what do you envision? When I was younger I dreamed of the perfect basement where I could host parties and my future kids could play. I wanted to be able to walk out of my basement and right into my backyard. What I didn’t think of though, are the disasters that can happen that may make my picturesque home an expensive project to fix! As an administrative assistant at SERVPRO of Cincinnati East, answering customer calls day after day, I have learned a few things! While I don’t own a home yet, I definitely hope to in the future. That is why I am thankful to this industry for teaching me what to look out for when I finally get to buy that dream home.

            One of the very first things I noticed when I started working for SERVPRO of Cincinnati East is a trend of storm damage to basements. When Cincinnati gets hit with heavy storms the most common place we clean up is the basement. We see damage all the time from sump pump failures, sewage backups, water flooding in from window wells, and underneath doors. Many times these basements are finished and we have to tear out carpet, padding, and drywall. These are often expensive to clean up and then put back together and in some cases the damage isn’t even covered by insurance. It didn’t take long for me to become disillusioned from that perfect finished basement! That however, doesn’t mean that this has to become wasted space.

            Basements, even if unfinished can be a great place for many things. For instance, a basement makes the perfect laundry room. Growing up I didn’t have a finished basement but my dad built a great table that made the ideal work bench for folding laundry. A work bench like this could also be perfect as a crafting or tool table. Unfinished basement space can also be utilized as storage. But I have learned to make sure that items stored on the ground should always be in a deep plastic container so that, in the unfortunate event of a flood, the stored items are safer from water. Another good idea is to store the contents on racks that are at least a foot or two off the ground. And as an extra precaution, I would advise placing these in waterproof containers as well to help prevent water damage. This is especially essential if you are storing important papers, or family photos.

            I personally am not disappointed that I won’t have a big fancy finished basement someday. I am perfectly happy to adjust that part of my future home. (It just means that I get to claim that as my crafting room!) I also don’t want to discourage others from having a finished basement. These are very nice spaces if you are willing to risk the possibility of flooding. However, I will say that if you have a finished basement or are interested in having one in the future, talk with your insurance company and find out what kind of coverage you have and what coverage is available. Also, make sure that you are prepared for this situation by keeping the SERVPRO of Cincinnati East phone number handy. We are always here to help!

SERVPRO of Cincinnati East Teams Up to Bring Fire Safety Awareness

1/29/2018 (Permalink)

The staff at SERVPRO of Cincinnati East welcomes any opportunity to give back to the community and bring awareness to fire safety. Recently, we were thrilled to participate in a community event for the residents of Forest Park, Ohio. Teaming up with the City of Forest Park Fire Department, the Home Depot of Forest Park, the City of Forest Park and Bryant Hartke Construction, we helped provide a day of fun activities including “touch a fire truck”, “touch a helicopter”, a mobile smoke house, fire demonstrations, craft making, chili tasting contests, and a grill-out. All the activities were meant to promote fire safety in an enjoyable and engaging way. Our staff provided food and drinks for the event and had a fantastic time grilling hot dogs, serving food and drinks and interacting with the community!

The Message of Martin Luther King, Jr. Stands the Test of Time!

1/16/2018 (Permalink)

Martin Luther King, Jr. was an influential civil rights leader who believed in the power of words and peaceful demonstrations to portray his ideas and beliefs. Each year, on the third Monday of January, we celebrate his life and achievements. While the message of Martin Luther King was mainly about equality and civil rights, there is so much more that can be taken from his examples. He believed very strongly in what he preached, but he never resorted to violence in order to portray his messages. As a matter of fact, he strongly discouraged any forms of violent protesting. Instead, he promoted peace and love for all mankind, using powerful speeches to portray his ideas. In the difficult times that our country has been experiencing lately, this may be one of the most important lessons that we can learn from Martin Luther King. Whatever our cause may be, violence is never the best way to get the support and results we desire. So today let’s remember the words of Martin Luther King, “Nonviolence is the answer to the crucial political and moral questions of our time; the need for mankind to overcome oppression and violence without resorting to oppression and violence. Mankind must evolve for all human conflict a method which rejects revenge, aggression, and retaliation. The foundation of such a method is love.” These words definitely stand the test of time.

Happy New Year from SERVPRO of Cincinnati East!!

1/1/2018 (Permalink)

Well, it is New Year’s Day and many will make resolutions for 2018 with aspirations of living a healthier lifestyle, losing weight, dropping a bad habit or being more organized. One important resolution to add to the list that could actually save lives in 2018 is to commit to getting prepared for emergencies.

Families and businesses need to have a plan in place just in case a disaster like a storm, fire or flood occurs. The American Red Cross offers a few steps to prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So this year, add being prepared for emergencies to your list of resolutions and stay safe in 2018! Be prepared!

Happy New Year from SERVPRO of Cincinnati East!

Merry Christmas from SERVPRO of Cincinnati East!

12/25/2017 (Permalink)

The holiday season is the perfect time to show appreciation for those that make our success possible and to offer our very best wishes for a prosperous future. We know that our accomplishments and achievements in the mold, water, and fire damage restoration industry would not be possible without our hard working employees, dedicated colleagues in the restoration industry, and our trusting customers. We truly appreciate the efforts of all those that we work with day in and day out to help our customers in need. So we would like to say thank you for your continued loyalty and goodwill throughout the year. And our sincere wish is that you find peace, joy, hope and happiness today and in the new year ahead!

Merry Christmas!

SERVPRO of Cincinnati East

SERVPRO OF CINCINNATI EAST TO OFFER CONTINUING EDUCATION COURSE

12/20/2017 (Permalink)

SERVPRO of Cincinnati East is offering a free continuing education insurance credit course entitled, “Ethics.” This course is for OHIO credits and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on January 18th, 2018 from 8:30am to 11:30am with registration beginning at 8:30am. Please note that 100% attendance is required to receive CE credit for this course and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

The reservation deadline for this CE course is January 2nd, 2018…So for more information or to reserve your spot, contact SERVPRO of Northwest Cincinnati at 513-541-3200 or email at mobrien@hartkes.com.

Course Number: 37868

Don't Let Your Live Christmas Tree Become a Fire Hazard

12/18/2017 (Permalink)

According to The National Fire Protection Association (NFPA), it is very important to timely dispose of live Christmas trees following the holidays. Live Christmas trees are very flammable and the longer they remain in the home, the more they dry out, increasing the threat of a home fire. A dried out Christmas tree can be engulfed in flames in a matter of seconds.

NFPA statistics show that nearly forty percent of home fires that start as a result of a Christmas tree occur in the month of January. So even though people may want to continue with the holiday festive spirit and leave the beautiful tree up in their home longer, it is best to remove it in a timely manner and avoid the risk of fire.

So as your holiday season winds down this year and it’s time to consider when to take down the decorations, remember the importance of fire safety and dispose of the live tree before it becomes a bigger fire risk.

Happy Holidays from SERVPRO of Cincinnati East!

Home Fires and Live Christmas Trees

12/11/2017 (Permalink)

In the fire restoration industry, the holiday season can be a time when we see an increase in home fires. Many families love the tradition of picking out a live Christmas tree, bringing it home and beautifully decorating it for the holiday season. But what some fail to take into consideration is the fire hazard that comes along with having a live tree.

The American Christmas Tree Association offers the following safety precautions to help avoid home fires associated with live Christmas trees.

  • Choose a tree with fresh, green needles that do not fall off when touched. Fresh trees are less likely to ignite.
  • Always place the tree away from heat sources like fireplaces, radiators, heat vents, and lights.
  • To keep the tree from drying out, make sure the tree base is always filled with water.
  • Make sure all Christmas lights are safety tested and avoid using damaged lights.
  • At bedtime, turn the Christmas tree lights off.
  • When the tree begins to lose its needles, it is time to properly dispose of the tree.

So this year, if a live Christmas tree is included in your decorating plans, make sure to follow these guidelines to help avoid a home fire disaster!

Happy Holidays from SERVPRO of Cincinnati East!

Live Christmas Trees and the Mold Risk

12/4/2017 (Permalink)

When decorating for the holidays, most people do not consider that their live Christmas tree could be a source of mold in their home. Mold thrives in moist environments. Live Christmas trees are usually cut far in advance of the Christmas holiday and then stored in a moist environment in order to keep them fresh. And once the tree is brought into the home, it is placed in a container of stagnant water. This container of water in addition to the moist tree trunk is the perfect condition to encourage mold growth.

According to webmd.com, a study was done measuring the relationship between mold growth on live Christmas trees and poor indoor air quality. Mold count measurements were taken daily for a two week period and showed that mold levels escalated as time progressed.

Unfortunately, mold spores can be difficult to destroy and the best way to reduce the problem is to take preventative measures. An artificial Christmas tree might be a better option. They do not harbor moisture and are even less expensive in the long run. But if a live Christmas tree is a must, shake as much debris as possible out of the tree before bringing it into the home and then only keep it in the home for a few days.

Have a very happy holiday!

SERVPRO of Cincinnati East

Safety Tips for Holiday Lights

11/27/2017 (Permalink)

The holiday season has arrived and with this, the time has come to dig out the tangled holiday lights from the dusty attic and turn the exterior of your home into a blinking, twinkling display of holiday cheer. While this job can sometimes be challenging, there are a few tips provided by bobvila.com to help homeowners with the task of transforming their home into a wondrous holiday display.

TIPS FOR HANGING HOLIDAY LIGHTS

  • Create a Master Plan: Taka a look at your home from the street and devise an overall plan. Take into consideration eaves, pillars, posts, windows and doors. Look at bushes, trees and paths. All of these can be perfect locations for adding lights.
  • Find Balance: Most people focus mainly on the roofline when hanging holiday lights, forgetting about balancing it with lights below!
  • Measure: Try to get an accurate measurement of how many lights you will need. One way to determine lighting for trees is to multiply the height times the width, then double that figure to get its square footage.
  • Assess: Test your lights before it is time to hang them. Check that lights and cords are in good repair and are rated for outdoor use. Check manufacturer recommendations to determine the number of lights you can safely string together. Never connect different types of lights on the same circuit or outlet.
  • Plastic Clips: Use plastic clips instead of hammer and nails to secure lights to roofs and walls.
  • Safety: Work with a partner when hanging lights. If using an extension ladder, place it firmly on flat ground, extend it well above the eaves, and lean it at a safe angle for climbing.

Hanging outdoor lights can be a daunting task that many dread from year to year. Planning ahead and following these tips will help simplify your holiday decorating and leave more time to enjoy festivities!

HAPPY HOLIDAYS FROM SERVPRO OF CINCINNATI EAST!!