What our Customers say...

Water Damage Testimonials

Overall I am happy with everything...Polite staff, kept me informed, prompt and did a great job. Highly recommend!

I was happy with the SERVPRO staff. They were polite and helpful throughout the duration of the job. I would recommend them to others needing this service.

I was very satisfied with the service provided by SERVPRO of Cincinnati East. All staff was very courteous and professional.

There is nothing that I would recommend for SERVPRO of Cincinnati East to improve its performance in the future. This is the second time we needed to use the service and it's been as painless as possible, given the circumstances.

SERVPRO of Cincinnati East was fantastic! They always let me know when they were on their way and kept us updated with the process.

I was satisfied with everything and I would use them again. They were prompt and courteous and they did a great job!

Overall I was satisfied with everything. The service was good, the staff was friendly and professional. Job well done!

I was happy that the water technicians kept me up to date by explaining the process to me throughout the job. I was satisfied with the final outcome and I would recommend their services.

I was very confident that the work crews knew what they were doing. They were very professional and I would call again if I ever have water damage at my home.

I was very satisfied with the work done at my home. They were professional and very knowledgeable. I will definitely tell a friend about SERVPRO of Cincinnati East!

I was really happy with everything. Mark, the water technician, was concerned, courteous, and careful with our home!

I was satisfied with everything from start to finish. The office staff and the crews were all very polite and knowledgeable. They were prompt and got things done fairly quickly.

Ron and Alex are just exceptional members of the company. Sometimes you get companies that are just terrible to work with but everyone I have spoken with has been so great and so polite. Ron and Alex made this nightmare not so bad to deal with!

All I have to say is WOW!  Ed and his son are doing a TERRIFIC job!  They have finished the dining room ceiling, and it looks better than new!  They are finishing up the basement ceiling this morning, and I am sure it will be as good as the dining room ceiling.  They are very professional, courteous, and personable.  Whatever they are getting paid is not enough!  True craftsmen, who take the utmost pride in their work!

Spencer has been great as well.  Communication has been awesome.

Great Team!

The gentlemen that came in cleaned everything up and were excellent. The duct cleaning went great as well. They all did a great job!

I am absolutely happy with the service! The crews did an excellent job and their instant response was awesome. I am very impressed with their response time as well as the services throughout the process.

I am just so impressed with the two young men, Joe and Ron, that were out here working. They were just as nice as can be and they were extremely competent. I had nothing but confidence in them. While it was a little expensive for me, I saw what they did and it was very much worth it! Again, I just cannot emphasize enough how happy I am with your guys and even Todd was out here today and again just another fine young man.

All of the people I had to deal with from the very beginning phone call to James finishing up have been super wonderful. This was a very stressful time for me and SERVPRO made it better for me. I really appreciate everyone in the company.

The crews did a great job. They were very efficient and polite. I am very happy with the completed work. The whole process went very well.

We are very satisfied with all the work SERVPRO did for us. Everything went smoothly from the start to finish.

The work looks great... Patrick was great. After everything was done he showed me everything he did and it looked great. He was so sweet! I even suggested SERVPRO to the people in my office!

The crew that worked on my home was great! Tim was just phenomenal. I could not have asked for a better person to be at my home and on my job!