Recent Posts

Maintenace of Home Heating System is a Must!

11/19/2018 (Permalink)

With the cold, winter months among us, now is the time to make sure your home heating system is working properly. Like most things, safe and efficient operation is a function of regular maintenance and check-ups. There are several things you can do to keep your heating system in top working condition.

  1. Clean or replace the filter: A clogged filter causes the furnace to work much harder and deliver less heat!
  2. Make sure blower doors are replaced.
  3. Check the systems belts: Replace any belts that are worn or cracked.
  4. Check and make sure vents in the home are clear.
  5. Ensure that the exhaust flue to the outside of the home is clear.

These are just a few tips to help maintain a home’s furnace system. But regular maintenance and periodic checkups by a licensed heating professional are also beneficial for your furnace to remain efficient. Don’t wait until the cold hits and risk having a break down when you need your furnace the most!

SERVPRO of Cincinnati East Proudly Supports First Responders

11/12/2018 (Permalink)

We are thrilled to participate in honoring America’s First Responders for their service and sacrifice with the new SERVPRO First Responder Bowl. This college football bowl game will be played on December 26, 2018 at the historic Cotton Bowl Stadium in Dallas, Texas. Kickoff is scheduled for 12:30pm and will be televised by ESPN. The purpose of this bowl game is to celebrate our friends, family, and fellow citizens who serve as first responders protecting and keeping peace in our communities. By working together, thousands of free tickets are provided to first responders and their families so that they can attend the game. The goal for this year is to distribute over 10,000 complimentary tickets. Along with the corporate sponsors, there is an opportunity to Sponsor a Responder to help provide these tickets. For just $15, a ticket can be purchased to sponsor a first responder to attend the 2018 SERVPRO First Responder Bowl with their family free of charge. CLICK HERE for tickets and information about Sponsoring a Responder.

Keep Insects Out of Your Firewood and Your Home!

11/5/2018 (Permalink)

There is nothing more relaxing than cozying up near a warm, crackling fire on a cold winter day. A wood-burning fireplace, in the comfort of your own home, presents the perfect setting to snuggle up and read a book, to watch movies and create cozy memories with friends and loved ones. But firewood, while being the fuel behind your relaxing fire, is also attractive to insects as a source of food and shelter. So it’s possible that you might just be welcoming a few unwanted guests, hitching a ride on the firewood, right into your home!

KEEP PESTS OUT OF YOUR FIREWOOD!

There are a few ways you can discourage insects from camping in your firewood and then riding into your home.

  • Store Wood a Good Distance from your Home: In the cold months, it is very tempting to store the wood pile close to your home, or even inside your home. Avoid this! Insects love to hide out in the pile, and keeping it close or inside your home is an open invitation.
  • Cover your Wood Pile: Wet firewood attracts insects. So it is important to protect firewood from the elements and let it dry. Use a tarp or cover on your firewood.
  • Elevate your Firewood: It is very difficult to keep wood dry if it is lying on the ground. Find a way to elevate your pile by using some sort of support or firewood holder.
  • First in First Out: If you always use the wood that is placed on the top of the pile, the old, unused wood at the bottom will make a perfect home for pests. Make sure all the wood gets used regularly by rotating your pile.
  • No Pesticides: While it is tempting to treat bug-infested wood with pesticides, this actually does more harm than good. Pesticides will cause the insects to burrow deeper into the wood to escape. Additionally, if you burn wood treated with pesticides, harmful chemicals will release into the air and cause a health risk.
  • Make two trips: Who likes to run outside in the cold every time you need another log for the fire? While it’s convenient to carry in the extra wood all at once, this invites pests into your home. Leaving wood lying inside your home could result in the bugs joining your party! Avoid this by only bringing in what you need and make another trip when it’s time.

A peaceful fire in your wood-burning fireplace is a great way to stay warm and relax during the cold winter months. Avoid the threat of inviting insects into your home by taking these precautions when using and storing your firewood!

SERVPRO OF CINCINNATI EAST TO OFFER CONTINUING EDUCATION COURSE

11/2/2018 (Permalink)

On Wednesday, November 14th, we are hosting a SERVPRO continuing education insurance credit course entitled, “Restorative Drying for Water Damage.” This course is designed for insurance agents, adjusters and real estate professionals to improve their knowledge of emergency mitigation. Ron Morehead will be the instructor and those in attendance will learn more about the water restoration process and how to better service customers. This course is approved for 2 credit hours in both Kentucky and Ohio.

The course will be held on Wednesday, November 14th at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky, 41011 from 8:30am to 10:30am. Registration will begin promptly at 8:00am and breakfast and snacks will be provided to those in attendance.

If interested in attending or learning more about this opportunity, contact Megan O’Brien for more information and to register. Phone: (513) 614-1047 Email: mobrien@hartkes.com

Happy Halloween from SERVPRO of Cincinnati East

10/31/2018 (Permalink)

We just want to wish all of our valued customers, coworkers, and friends a very happy and safe Halloween! Be cautious and practice safety tips so that a fun night isn’t spoiled by an accident or mishap! Make sure the kids wear reflective tape or stickers and always cross the street in a crosswalk. Makeup and face paint is always safer than masks and carrying flashlights is also a good idea. Make sure costumes are flame-resistant or flame-retardant and keep decorations away from open flames. A battery operated light inside the jack-o-lantern is also a much safer option than a real candle. Be sure to inspect the kids’ candy and throw away anything that is not sealed, homemade, or looks suspicious. And if you must be out driving during trick or treating hours, use extra caution. Drive slower than normal, keeping an eye out for kids darting between cars and into the road. Halloween can be a great time with the kids, dressing up, making decorations and trick-or-treating. Be safe and enjoy the night!

SERVPRO of Cincinnati East

Safety Tips for Fire Extinguisher Use

10/22/2018 (Permalink)

If used properly, portable fire extinguishers can save lives and property by putting out or containing small fires until the fire department arrives. However, it is important to remember that there are limitations to fire extinguisher use.

The National Fire Protection Association offers some key tips and information regarding the safe use of fire extinguishers. The first priority is to ALWAYS get out safely. Every home should be equipped with working smoke alarms and have a home escape plan in place.

Fire Extinguisher Safety Tips

  • Only use fire extinguisher when the fire is confined to a small area, is not spreading, everyone has exited the building, the fire department has been called, and the room is not already filled with smoke.
  • For proper operation, remember the word PASS:
    • Pull the pin – hold the extinguisher pointing away from you.
    • Aim low – point the extinguisher at the base of the fire.
    • Squeeze the lever slowly and evenly.
    • Sweep the nozzle from side to side.
  • For the home, choose a multi-purpose fire extinguisher that is large enough to put out a small fire but not too heavy to handle.
  • Read the instructions before a fire ever breaks out.
  • Install the extinguisher near an exit and know when to exit the building. If the room fills with smoke, leave immediately.

With proper use, a fire extinguisher can be an invaluable tool to help fight smaller fires in the home and prevent a larger disaster. But make sure to take the time to learn how to safely use an extinguisher and always remember that the first priority is to get out of the building safely!

The SERVPRO of Cincinnati East fire technicians are experts in fire damage cleanup and restoration. So remember, we are always Here to Help!

Continuing Education Course on November 7th!

10/19/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Understanding the Legal Process-Rules of Evidence w/ Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. Those in attendance will learn information to help their policyholders understand the investigations required in settling claims. Topics will include claims litigation, the legal system, techniques in processing a claim, basic laws of evidence, and how this evidence is used to protect the client.

This course is for OHIO and KENTUCKY credits and will be held at our Forest Park, Ohio location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on Wednesday, November 7th, 2018 from 8:30am to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO of Cincinnati East Values Being a Part of the Community

10/15/2018 (Permalink)

SERVPRO of Cincinnati East is a locally owned and operated business and our staff values any opportunity to give back to our community. Our employees have graciously given their time serving meals to the hungry, packaging items to help flood and storm victims, participating in 5K walks, collecting donations for homeless shelters, and organizing food and toy drives for the less fortunate. Our tents have been spotted at local golf outings supporting organizations like The Boys and Girls Club of Greater Cincinnati and The Blue Goose Foundation. We have also enjoyed working with our local fire departments at fun events to help bring fire safety awareness to residents of the community. And children in our area have enjoyed the opportunity to explore our Disaster Recovery vehicles at local Touch-A-Truck events. When it comes to local events and helping those in need, our philosophy is that we live and work here too and we always take pleasure in supporting our neighbors!

SERVPRO Offers Many Training Opportunities

10/8/2018 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

CLICK HERE TO LEARN MORE!

Choose SERVPRO of Cincinnati East for Commercial Restoration

10/2/2018 (Permalink)

The appearance of a commercial property plays a big role in the success or failure of the business. That is why it is so important for business owners to choose wisely when they are looking for a restoration or professional cleaning company to provide service for their commercial property.

Our professional staff at SERVPRO of Cincinnati East has the training and expertise to handle commercial restoration or cleaning projects of any kind and size. We have experience working with facilities in industries such as retail, education, healthcare, food service, and property management. We are available 24 hours a day, 7 days a week to get your business back to business! We understand that it is important to limit the disruptions to your everyday business operations as much as possible and will respond quickly to complete the job. We have extensive training in commercial restoration services that include water damage, fire damage, mold remediation, storm damage, odor removal, and professional cleaning. You can depend on us to get the job done correctly and promptly and get your property back to looking its very best!

CLICK HERE to learn more about our Commercial Services.