Recent Posts

Commercial Covid 19 and Flu Prevention Tips

1/18/2021 (Permalink)

During the Covid 19 pandemic and flu season, the office is the prime location for the spread of germs. And studies have shown that the quickest way for the virus to spread is when people touch and infect commonly used items and surfaces like doorknobs, desktops, copy machines, and coffee pots! The flu virus can last up to 24 hours on surfaces which makes it easy to spread through human contact.

There are several ways to help protect yourself from the flu:

  • Get a flu shot.
  • Frequently wash your hands.
  • Cover your nose and mouth when coughing or sneezing.
  • Stay home if you are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently used items.
  • Call SERVPRO for a free estimate for positive and preventive Covid 19 cleaning.

Do you know that SERVPRO offers professional commercial cleaning services? That’s right! We can help make your commercial space clean and safer with our floor to ceiling professional cleaning services. CLICK HERE to learn more and contact us today to set up an appointment!

Keeping Your Home Watertight in 2021

1/18/2021 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency. 

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2021! Be prepared!

Happy New Year from SERVPRO!

Employee Continuing Education Opportunities

1/18/2021 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

SERVPRO Always Here To Help

1/18/2021 (Permalink)

Did you know that SERVPRO offers emergency service 24 hours a day, 7 days a week? Fire, water, and storm damage doesn’t always strike during regular business hours. And often, at the most inconvenient times, homeowners find themselves in need of immediate service to secure their property after an emergency event.

SERVPRO can provide temporary protective measures to prevent additional damage to the property after a disaster. Examples of these services include board ups, roof tarps, tree removal, temporary fencing and portable power. If after a fire or flood, the contents of a property need to be removed from the affected property during the restoration process, SERVPRO can pack the contents and move them to our temporary warehouse location until the restoration process is complete. And once restoration is complete, the contents are then returned to the homeowners.

CLICK HERE to learn more about the emergency, building and reconstruction services we can provide. And remember, SERVPRO is always Here to Help!

SERVPRO Offers Disaster Planning

1/18/2021 (Permalink)

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.

According to Fox Business, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.

  1. Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.
  2. Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those particular types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.
  3. Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.
  4. Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.
  5. Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.
  6. Build An Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.
  7. Review and Rehearse Your Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.

While disasters can be devastating to a business, preparation can definitely help in the recovery process. By taking action before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

When Disaster Strikes

1/18/2021 (Permalink)

Tornadoes, Hurricanes, Blizzards or Floods – NO DISASTER IS TOO BIG!

Need help fast in a storm situation? SERVPRO of Cincinnati East has answered the call! The SERVPRO Disaster Recovery Team is a network of strategically positioned storm teams on standby, ready to act when disaster strikes. The Disaster Recovery Team is available 24 hours a day, 365 days a year, always prepared for the unpredictable. When localized storms overwhelm the local restoration companies, SERVPRO’s Disaster Recovery Team is there to help manage the workload. SERVPRO has mobilization teams across the country to travel as needed to support recovery after large storm events. With mobilized local command centers, management, crews, equipment and more than 1,650 franchises nationwide, the SERVPRO Franchise System has the ability and the manpower to relocate where needed and help make it “Like it never even happened.” 

Happy New Year 2021!

12/30/2020 (Permalink)

New Year’s Day often means a fresh start and new resolutions for many. One important resolution, that could actually save lives, is to commit to being better prepared for emergencies.

Having a plan in place in case of disasters like storms, fires or floods can help save lives and the American Red Cross offers a few suggestions to help prepare your family or business in the case of an emergency.

First of all, put together an emergency kit for the home or the office. Suggested items to include in the kit are flashlights, non-perishable food and water, battery powered radio, extra batteries, first-aid items and extra cash.

Secondly, talk with family members or co-workers about what to do in the event of an emergency. Plan what to do if you are separated and choose a meeting place. Practice escaping your home or office twice a year. And don’t forget to include your pets in the plan!

And lastly, learn about the risks most prevalent to your area. For example, are earthquakes, tornadoes or hurricanes common in your area? Find out how to receive information from local officials in the event of an emergency. Learn first aid techniques so that you can respond before help arrives.

So, this year, make emergency preparation a part of your New Year’s resolutions and help protect the ones that you love! Stay safe in 2020! Be prepared!

Happy New Year from SERVPRO

Frozen Pipes

12/30/2020 (Permalink)

During the cold months, we often see water damage situations as a result of frozen and bursting pipes. If you turn on your faucet, and only a trickle of water comes out, a frozen pipe may just be the culprit. If you suspect that you have a frozen pipe, care must be taken when thawing, because if the pipe has already burst, water will flood your home. If the pipe has burst, it is important to turn off the water at the main shutoff valve.

If the water is still running and the pipe has not yet burst, there are steps that can be taken to try to thaw the pipe.

  1. Turn on the faucet. As you heat and thaw the pipe, you want the water to be able to flow through.
  2. Using an electric heating pad wrapped around the pipe, an electric hair dryer, or a portable space heather, apply heat to the frozen section of the pipe. Apply the heat to the pipe until full water pressure is restored.
  3. Check all other faucets in the home for potentially frozen pipes.

If it’s too late and you end up with a burst pipe and water damage in your home, remember that SERVPRO is available 24 hours a day to provide emergency service!

Are you prepared for an office emergency?

12/30/2020 (Permalink)

Are you prepared for an emergency at the office?

Do you…

  • …have an evacuation plan in the event of a fire?
  • …know where the nearest emergency exit is located?
  • …have someone appointed to provide direction in the event of an evacuation?
  • …practice fire drills at least once a year?
  • …know to take the stairs instead of the elevator during disasters?
  • …realize that you should move away from windows during a tornado?
  • …have specific plans for disasters common to your location? (ie. Earthquakes)
  • …have strategies to deal with power outages?
  • …have a plan to handle computer network failures?

The safest workplaces are those that plan ahead and prepare before an emergency ever strikes. Take a moment now to evaluate your emergency preparedness at work. Putting just a little time and thought into preparation now can improve your safety later if you find yourself in an emergency at work.

Steps to safety at the office

12/30/2020 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!