Recent Posts

Continuing Education Course on November 7th!

10/19/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Understanding the Legal Process-Rules of Evidence w/ Tom Ryan, AIC.” This seminar will give an overview of the basic rules of evidence as they are used in the claims handling process. Those in attendance will learn information to help their policyholders understand the investigations required in settling claims. Topics will include claims litigation, the legal system, techniques in processing a claim, basic laws of evidence, and how this evidence is used to protect the client.

This course is for OHIO and KENTUCKY credits and will be held at our Forest Park, Ohio location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on Wednesday, November 7th, 2018 from 8:30am to 3:30pm.

CLICK HERE for more information and to register!

SERVPRO of Cincinnati East Values Being a Part of the Community

10/15/2018 (Permalink)

SERVPRO of Cincinnati East is a locally owned and operated business and our staff values any opportunity to give back to our community. Our employees have graciously given their time serving meals to the hungry, packaging items to help flood and storm victims, participating in 5K walks, collecting donations for homeless shelters, and organizing food and toy drives for the less fortunate. Our tents have been spotted at local golf outings supporting organizations like The Boys and Girls Club of Greater Cincinnati and The Blue Goose Foundation. We have also enjoyed working with our local fire departments at fun events to help bring fire safety awareness to residents of the community. And children in our area have enjoyed the opportunity to explore our Disaster Recovery vehicles at local Touch-A-Truck events. When it comes to local events and helping those in need, our philosophy is that we live and work here too and we always take pleasure in supporting our neighbors!

SERVPRO Offers Many Training Opportunities

10/8/2018 (Permalink)

SERVPRO has been in the mitigation and restoration industries since 1967 and understands that professional training is critical to success in the industry. For that reason, not only is training offered at the regional level, in 1992 SERVPRO developed a National Training Center to teach valuable skills to franchise owners and insurance industry employees.

Training Opportunities within the SERVPRO System

Employee Certification Training is a self-paced program designed for franchise employees that covers topics like Fire Restoration, Crew Training, Water Restoration, and Carpet and Upholstery Cleaning. Certification is awarded at course completion.

New Franchise Training is available for new franchise owners as well as franchise employees. This 15 day in-house training program is held at the corporate training facility and covers all aspects of Fire Restoration, Water Restoration, Carpet and Upholstery Cleaning and Mold Mitigation.

SERVPRO also offers e-Learning. This web-based program is an on-going self-paced training program with video presentations and support materials. A knowledge test is given at the end of each training session to ensure a true understanding of the materials.

SERVPRO is an approved IICRC Training School that offers year-round classes. These classes cover categories including, Fire Restoration, Water Restoration, Carpet Cleaning, Upholstery Cleaning, and Applied Structural Drying.

And finally, SERVPRO offers both credit and non-credit courses for insurance agents and adjusters, real estate professionals and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

SERVPRO understands the importance of improving the knowledge base of franchise owners, crew members and others involved in the restoration process. For that reason, training opportunities are always encouraged and made available to those working in the SERVPRO system.

CLICK HERE TO LEARN MORE!

Choose SERVPRO of Cincinnati East for Commercial Restoration

10/2/2018 (Permalink)

The appearance of a commercial property plays a big role in the success or failure of the business. That is why it is so important for business owners to choose wisely when they are looking for a restoration or professional cleaning company to provide service for their commercial property.

Our professional staff at SERVPRO of Cincinnati East has the training and expertise to handle commercial restoration or cleaning projects of any kind and size. We have experience working with facilities in industries such as retail, education, healthcare, food service, and property management. We are available 24 hours a day, 7 days a week to get your business back to business! We understand that it is important to limit the disruptions to your everyday business operations as much as possible and will respond quickly to complete the job. We have extensive training in commercial restoration services that include water damage, fire damage, mold remediation, storm damage, odor removal, and professional cleaning. You can depend on us to get the job done correctly and promptly and get your property back to looking its very best!

CLICK HERE to learn more about our Commercial Services.

SERVPRO of Cincinnati East Uses Environmentally Friendly Cleaning Products

9/24/2018 (Permalink)

SERVPRO of Cincinnati East is proud to be a part of the EPA’s Design for Environment (EPA/DFE) initiative! This initiative is designed to encourage the use of environmentally friendly or “Green” Cleaning products for all cleaning tasks, thus making our environment a safer place to live!

The SERVPRO of Cincinnati East cleaning technicians use a Green Clean product for carpet and upholstery cleaning, all surface cleaning and window cleaning. The Carpet and Upholstery cleaner is a “one product does all” cleaner. The All-Surface cleaner is designed for any surface that can be wiped or mopped such as walls, ceilings, countertops, floors, etc. And the Window Cleaner is an environmentally friendly alternative to traditional glass cleaner. These cleaning products are all safe and non-toxic.

SERVPRO of Cincinnati East understands the potential harm to the environment that harsh cleaning chemicals can cause. We are always looking for ways to reduce these effects and improve our cleaning processes for the betterment of the environment!

Why Insurance Agents and Adjusters Choose SERVPRO of Cincinnati East

9/18/2018 (Permalink)

With years of experience in the property restoration industry, we understand that the job of the insurance agent is to keep claim costs down while still providing the best service for the insured and we are well qualified to help!

  • Our first priority is restoring the property as quickly as possible. The customer will appreciate our immediate response and the agent will know that this quick response helps limit the damage and restoration costs.
  • The SERVPRO of Cincinnati East rule is always restore when possible and replace only when necessary. Restoring property is always less costly than replacing.
  • Our staff can provide an itemized loss inventory, complete with pictures of important items.
  • We can provide accurate information quickly because we use an electronic system for each project that provides online access to all job files.
  • Our technicians are thoroughly trained to ensure that customers receive the best service possible.

The job of SERVPRO of Cincinnati East is to reassure the customer, provide excellent service and communicate with the insurance agents and adjusters quickly. We work together with the agents to provide quick and effective property restoration and make it “Like it never even happened.”

SERVPRO of Cincinnati East Supports the Local Community

9/10/2018 (Permalink)

SERVPRO of Cincinnati East believes in giving back to the community whenever possible. For example, our team was recognized by the Board of Education of a local school district after donating labor and materials for water restoration after a water damage event at the high school building. We were honored to be recognized and congratulated by the Board at their monthly meeting. They were very grateful for the donation because “this kind act helps to free-up monies that would have been spent on this repair, to use elsewhere to better serve the students in the district.”

SERVPRO of Cincinnati East strives to have a positive presence in the community and is happy to have had the opportunity to help the students in the school district. We value our community and are proud to support the schools and students in our area!

Happy Labor Day from SERVPRO of Cincinnati East!

9/3/2018 (Permalink)

Today we honor the achievements of the labor movement and the strength of American workers! Some also celebrate Labor Day as the official end of summer, the start of fall, or the final day to wear white. But whatever angle you take for your celebration, we want you to have a safe and happy holiday!

Be sure to practice safety tips with outdoor grilling or fire pits. Keep the grill or open flames a safe distance from anything that can catch fire. And always keep the children and pets away from the hot fire. Have a fire extinguisher available should an accident happen!

If you are traveling somewhere to celebrate, remember no drinking and driving! Keep an emergency supply kit or a first aid kit in your car. And always buckle up!

And don’t forget to follow safety guidelines in the swimming pool! Be aware of the weather conditions, keep an eye on the children, and always swim with a buddy!

Enjoy the holiday and remember we are always available 24 hours a day if you find yourself in need of emergency service!

SERVPRO of Cincinnati East (513) 575-4113

Expect Professional Service from the SERVPRO of Cincinnati East Technicians

8/30/2018 (Permalink)

Being in the field service industry, we understand that our technicians, visiting the home or business property of our customers, are often our company’s first impression to our customers. And we all know that we only get one chance at making a good first impression!

That is why at SERVPRO of Cincinnati East we place very high expectations on our technicians. We want them to take pride in their work, their appearance and the relationships that they build with our customers.

What to Expect from a SERVPRO of Cincinnati East Crew Member

When you contact SERVPRO of Cincinnati East for water, fire or mold restoration services, our technicians will arrive promptly to begin service. They will be dressed professionally in SERVPRO branded gear and will be driving our SERVPRO branded vehicles. They will have open lines of communication, letting you know when to expect them and how long they estimate your project will take to complete. They will clearly explain the restoration process and answer any questions you may have regarding the process. And upon project completion, they will make sure that you are satisfied with the results and ask for any recommendations as to how they can improve their service for future customers. We are always striving to improve!

So when you contact SERVPRO of Cincinnati East, you can relax knowing that great customer service is our top priority! We value our customers and our hope is to always make every impression a great one!

A SERVPRO Emergency Ready Profile Can Help Save Your Business!

8/27/2018 (Permalink)

Studies show that after experiencing a disaster like a fire, tornado, or flood, many businesses never reopen or if they do survive, will shut down within 2 years following the disaster. As a business owner or manager, pre-planning ensures that emergency resources are available to you when you need them. This is why it is essential to have an emergency response plan and partner in place. Our professionals at SERVPRO of Cincinnati East can help you put an emergency plan in place that will help protect your business from disaster.

With the SERVPRO Emergency Ready Plan, SERVPRO of Cincinnati East becomes an important part of your disaster response plan by meeting with building administrators to collect site-specific information to ensure readiness should disaster strike. This information includes building layout, electrical, equipment and water protocols, etc.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

CLICK HERE to learn more about the SERVPRO Emergency READY Profile!