Recent Posts

Avoid Roofing Scams if in Need of Repairs

1/14/2019 (Permalink)

Due to its critical role of keeping the elements out, the roof of a property is one of its most important components. So when repair is needed, there is no time to waste! Unfortunately, because of this, the roofing industry is very prone to scammers that prey on those that are desperate for roofing work. Understanding the signs of roofing scams and doing a little extra research can help prevent falling victim to a scammer! Here are different types of roofing scams and some helpful tips to avoid them.

Types of Roofing Scams

  • Recommending Unnecessary Repairs – New roof or just repairs?
  • Inadequate Repair Work – The actual damage is often below the surface and cannot be seen once work is completed.
  • Overcharging
  • Disappearing Down Payment – The roofing company requires a down payment to begin and then never returns to do the work.
  • Fluctuating Bid – The initial bid is low but when work begins unexpected costs or unforeseen problems arise.

Tips to Avoid Roofing Scams

  • Speak to multiple contractors before hiring one. Be sure to compare recommended repairs, completion times, and costs.
  • Ask friends, neighbors, and family for recommendations.
  • Make sure all estimates and contracts are in writing.
  • Be cautious when providing down payments before work begins or at least before materials are dropped off.
  • Don’t sign until your insurance company has inspected the roof.

If the roof of your property is damaged and needs to be repaired or replaced, act quickly to avoid interior water or mold damage! And if you find water or mold damage, SERVPRO of Cincinnati East is Here to Help!

Continuing Education Course on February 1st, 2019

1/7/2019 (Permalink)

SERVPRO of Cincinnati East is offering a free continuing education insurance credit course entitled, “Ethics.” This course is for 3 credit hours in OHIO / KENTUCKY and will be held at our SERVPRO of Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on February 1st, 2019 from 8:30am to 11:30am with registration beginning at 8:00am. Please note that 100% attendance is required to be eligible to receive the CE credits and that breakfast will be provided!

The premise for this course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset or worried. We will explore what “Ethics” is by participating in group activities that will help with understanding and making ethical decisions.

For more information and reservations, contact Meg O’Brien, SERVPRO of Cincinnati East at 513-614-1047 or email at mobrien@hartkes.com.

Happy New Year from SERVPRO of Cincinnati East!

12/31/2018 (Permalink)

Ringing in the New Year means new resolutions for many, such as living healthier lives, dropping bad habits or developing better organizational skills. Our goal at SERVPRO of Cincinnati East is to have a team of quality people that will always provide excellent customer service to help our clients in their times of need. Our New Year’s resolution is to be committed to continuing to improve on the services we provide. We strive for 100% customer satisfaction. We know that by staying up to date on the latest techniques, equipment and resources, we will be ready for whatever happens. With open minds and continued training we will become even more efficient at making it “Like it never even happened.”

Happy New Year from SERVPRO of Cincinnati East! We hope 2019 brings success, happiness, and prosperity!

Best Christmas Wishes from SERVPRO of Cincinnati East!

12/24/2018 (Permalink)

During the holiday season, our thoughts turn gratefully to those that have helped make our accomplishments a reality. We understand that our success in the mold, water, and fire damage restoration industry would not be possible without teamwork. Our dedicated colleagues in the restoration industry, our great team of committed employees, and our trusting customers are all a crucial part of our successes. We truly appreciate the efforts of all those that we work with on a daily basis to help our customers in their times of need. We would like to take this time to say thank you for your continued loyalty and consideration throughout this past year. We sincerely wish that you find peace, joy, hope, and happiness today and in the new year ahead!

Merry Christmas from your friends at SERVPRO of Cincinnati East!

Tips for Hanging Holiday Lights

12/17/2018 (Permalink)

While many are anxious to get the holiday decorations in place early, some wait until closer to the actual holiday to dig out the holiday lights and deck out their home in holiday cheer. While hanging lights can sometimes be challenging, there are a few tips to help homeowners with the task of transforming their home into a twinkling holiday display.

TIPS FOR HANGING HOLIDAY LIGHTS

  • Create a Master Plan: Take a look at your home from the street and devise an overall plan before beginning.
  • Measure: Try to get an accurate measurement of how many lights you will need. One way to determine lighting for trees is to multiply the height times the width, then double that figure to get its square footage.
  • Assess: Test your lights before it is time to hang them. Check that lights and cords are in good repair and are rated for outdoor use. Check manufacturer recommendations to determine the number of lights you can safely string together. Never connect different types of lights on the same circuit or outlet.
  • Safety: Work with a partner when hanging lights. If using an extension ladder, place it firmly on flat ground, extend it well above the eaves, and lean it at a safe angle for climbing.

Hanging outdoor lights can be a daunting task that many dread and procrastinate from year to year. Planning ahead and following these tips will help simplify your holiday decorating and leave more time to enjoy festivities!

HAPPY HOLIDAYS FROM SERVPRO OF CINCINNATI EAST!!

SERVPRO of Cincinnati East Restores Belongings After Water Damage

12/3/2018 (Permalink)

Have you ever experienced the nightmare of dropping your cell phone in the toilet or the kitchen sink or the swimming pool…watching in dismay as the phone, in what seems like slow motion, tragically plummets to its death? But why does this mean death for the cell phone? And why, in some cases, does it seem like at first the phone survives, only to have it die a few days after the accident? What exactly happens to electronics when water damage strikes?

Corrosion is the breaking down or destruction of a material, especially a metal, through a chemical reaction. The most common form of corrosion is rusting, which occurs when iron combines with oxygen and water. The corrosion process can begin in just a couple of hours after the incident or it can take a few days to set in, giving you the false sense that your device miraculously survived the submersion. Humidity levels, the severity of the water damage, and how long the device was under water can all affect how fast corrosion occurs.

Cleaning the corrosion on a damaged electronic device should be done with caution. And in most cases, it’s probably best to leave it for the professionals. But if you decide to attempt the cleanup yourself, hzo.com suggests several helpful tips:

  • Always remove any batteries or power connectors first. This not only prevents harm to you, but also prevents any short-circuiting to the device. By doing this, you will also be exposing extra connectors that may already have corroded, so exercise caution.
  • Look for any white or green “crusty” areas on the device, especially on the battery connectors, charging ports, SIM card connectors, or any other major metal connectors on the device.
  • Use cotton swabs and a cleaning solution such as isopropyl alcohol, baking soda and water, or even vinegar to clean corrosion. Gently apply the solution to the affected area and wipe back and forth until the corrosion is removed. If necessary, leave some of the solution on the corroded area and wipe it off later.
  • Dry your device with a soft cloth or a hair dryer on a cool setting- do not use heat to dry out your device. Make sure your device is dried extremely well before attempting to replace the battery and turn the device on. Any water left in the device could cause additional water damage.

When your home is affected by a water damage situation, many times your larger electronics, like TVs and computers, are damaged as well. The corrosion process occurs with these items in the same way as with your cell phone. The SERVPRO of Cincinnati East water technicians understand that the key to restoring electronics is to take prompt action to prevent further damage. Our technicians will coordinate the restoration of your electronics and ensure that they will be cleaned and inspected by a qualified electronics technician. CLICK HERE to learn more about how SERVPRO of Cincinnati East restores your belongings that have been affected by water damage.

Upcoming Continuing Education Course - December 12th

11/28/2018 (Permalink)

We are hosting a Greater Cincinnati Insurance Board continuing education insurance credit course entitled, “Agents Ethical Responsibilities w/ Tom Ryan, AIC.” This course will discuss the ethical responsibility of the agent to the client and the insurance company in the transaction of insurance. It will review the legal and moral ethical responsibility in the transaction of insurance and examine the ethical duties an agent must understand. Topics will include introduction, ethical responsibilities of an agent, criminal activities of an agent, the justice system, negligence, duty of care agency law, and dual agency.

This course is approved for 3 credit hours in OHIO and KENTUCKY and will be held at our Covington, Kentucky location at 1001 Madison Avenue, Covington, Kentucky 41011 on Wednesday, December 12th, 2018 from 8:30am to 11:30am.

CLICK HERE for more information and to register!

Happy Thanksgiving from all of us at SERVPRO of Cincinnati East!

11/22/2018 (Permalink)

On this Thanksgiving Day, we would like to say a special “Thank you” to our valued customers as well as our dedicated employees! Most times, when our customers reach out to us for help, they are experiencing difficult times in their lives. We appreciate the trust and confidence that they place in us to help them through and return their lives to normal. Homeowners, business owners, agents and adjusters…we appreciate your trust in us to handle the job right!

Additionally, we are very thankful for our dedicated employees. Our office staff and the water and fire crews put in long hours day after day. They are willing to put themselves in messy situations in order to help families and businesses get their lives back in order. They are eager to learn new processes so that we can continue improving on our services to our customers. We are very appreciative of their continual efforts and we realize that our successes would not be possible without their hard work and dedication.

Happy Thanksgiving!

Maintenace of Home Heating System is a Must!

11/19/2018 (Permalink)

With the cold, winter months among us, now is the time to make sure your home heating system is working properly. Like most things, safe and efficient operation is a function of regular maintenance and check-ups. There are several things you can do to keep your heating system in top working condition.

  1. Clean or replace the filter: A clogged filter causes the furnace to work much harder and deliver less heat!
  2. Make sure blower doors are replaced.
  3. Check the systems belts: Replace any belts that are worn or cracked.
  4. Check and make sure vents in the home are clear.
  5. Ensure that the exhaust flue to the outside of the home is clear.

These are just a few tips to help maintain a home’s furnace system. But regular maintenance and periodic checkups by a licensed heating professional are also beneficial for your furnace to remain efficient. Don’t wait until the cold hits and risk having a break down when you need your furnace the most!

SERVPRO of Cincinnati East Proudly Supports First Responders

11/12/2018 (Permalink)

We are thrilled to participate in honoring America’s First Responders for their service and sacrifice with the new SERVPRO First Responder Bowl. This college football bowl game will be played on December 26, 2018 at the historic Cotton Bowl Stadium in Dallas, Texas. Kickoff is scheduled for 12:30pm and will be televised by ESPN. The purpose of this bowl game is to celebrate our friends, family, and fellow citizens who serve as first responders protecting and keeping peace in our communities. By working together, thousands of free tickets are provided to first responders and their families so that they can attend the game. The goal for this year is to distribute over 10,000 complimentary tickets. Along with the corporate sponsors, there is an opportunity to Sponsor a Responder to help provide these tickets. For just $15, a ticket can be purchased to sponsor a first responder to attend the 2018 SERVPRO First Responder Bowl with their family free of charge. CLICK HERE for tickets and information about Sponsoring a Responder.