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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Safety Suggestions for the Office

9/18/2017 (Permalink)

Accidents often happen at the office that could be prevented with just a little common sense! Slips and falls frequently cause injury at the office and a little thought and care could help prevent this.

For example:

  • Before sitting down at your desk, check behind you to make sure your chair hasn’t rolled away!
  • If you are carrying something, don’t stack things up so high that you can’t see directly in front of you!
  • Proceed with caution if the floor is wet or slippery!
  • Don’t read or text while walking!
  • Hold the handrail when using stairs!
  • When carrying larger items like boxes, use the elevator!
  • Close desk and file drawers before walking away to avoid tripping over them!
  • Wipe up spills or wet floors in order to prevent slipping!
  • Keep floors and aisles clear of electrical cords.

While it may seem easy to follow these tips, often times a hectic day at work can lead to rushing or just overlooking the small things that can be dangerous! Just slowing down a little bit to ensure safety can definitely save time in the future!

SERVPRO of Cincinnati East Offers Continuing Education

9/11/2017 (Permalink)

At times throughout the year, SERVPRO of Cincinnati East offers Continuing Education courses. The courses are usually held at our Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio 45240.

Offered courses are both credit and non-credit courses and they are available to insurance agents, insurance adjusters and real estate professionals. The courses are designed to provide those in attendance with valuable information to allow them to better service their clients.

Some of the common course topics include understanding mold in the restoration industry, fire damage restoration, water damage restoration, and biohazard cleanup.

These Continuing Education Courses are offered periodically throughout the year. To find out more about upcoming Continuing Education courses or to register for our upcoming September class, contact SERVPRO of Cincinnati at East at (513) 575-4113.

The SERVPRO Disaster Recovery Team Helps with Hurricane Relief

9/11/2017 (Permalink)

In late August, the state of Texas was drastically affected by Hurricane Harvey. Billions of dollars of property damage was sustained to homes and businesses throughout the state. And unfortunately, September brought Hurricane Irma to the state of Florida, also leaving a trail of devastation and destruction.

SERVPRO of Cincinnati East is proud to be a part of the national SERVPRO Disaster Recovery Team to help the people whose lives have been disrupted by these natural disasters. Our Disaster Recovery Team is available 365 days a year and is always prepared for the unpredictable. When localized storms overwhelm the local restoration companies, SERVPRO’s Disaster Recovery Team is there to help manage the workload. SERVPRO has mobilization teams across the country to travel as needed, to support recovery after large storm events. With mobilized local command centers, management, crews, equipment and more than 1,650 franchises nationwide, the SERVPRO Franchise System has the ability and the manpower to relocate where needed and help make it “Like it never even happened.” 

Our thoughts are with all those affected by the recent hurricanes as well as with all those assisting with the recovery efforts! Our hope is that with everyone working together, it will be a smooth, efficient and successful restoration and recovery process.

Types of Flooding and Ways to Prepare

9/4/2017 (Permalink)

According to inhabitat.com, there are two types of flooding, natural flooding and man made flooding. Natural flooding occurs as a result of weather. Heavy rains, flash floods and snow melts are all examples of natural occurrences that can cause water damage. Man-made flooding results due to the malfunction of a man made object. Burst pipes, plumbing issues and faulty water heaters are examples of times when man made flooding can occur and cause water damage.

There are ways to prepare for and help lessen the risk for flooding. For natural disasters, it is important to have a plan in place to communicate with family, especially if evacuation is necessary. Putting together an emergency kit is also a good idea. If possible, preventing water from entering the building at all is always best. Waterproofing basements and sealing walls are both methods that can help keep the water out. For man-made disasters, first of all it is important to check the home insurance policy. Flood detection equipment can be installed to detect water and stop it from flowing into the home. Pipes, water heaters, plumbing, foundations, and drainage systems should all be checked routinely to ensure that they are functioning properly.

Of course, not all flooding can be foreseen and prevented and it can happen when least expected. SERVPRO of Cincinnati East is available 24 hours a day and can respond immediately to a water damage situation. Our highly trained water technicians have the training, expertise, and advance equipment to restore the property back to preloss condition. So if you have water damage and need help, call us today!

(513) 575-4113

Be Prepared for Flash Floods

8/28/2017 (Permalink)

Flash floods are usually caused by excessive rainfall that occurs in a short period of time. They are dangerous because they are powerful, speedy and unpredictable. They can happen with little or no warning at all.

Densely populated areas are at a high risk for flash floods. Buildings, roads and parking lots in the area reduce the amount of rain absorbed by the ground. Sometimes streams that run through cities are routed into storm drains. These drains can become overwhelmed and flash flooding can result.

Areas near rivers are also at risk for flash flooding. If levees along rivers fail, flash flooding can result. In 2005, New Orleans experienced devastating floods during Hurricane Katrina due to the failure of the levees.

Dam failures and rapid runoff from mountains and steep hills can also cause flash flooding. When water is falling faster than the ground can absorb it, a dangerous, flooding condition can result.

No area is really immune to flash flooding. During storms it is important to pay attention to weather watches and warnings and take the necessary precautions. Always listen to forecasters and be prepared with a plan in place just in case a flash flooding situation arises!

SERVPRO of Cincinnati East Offers Continuing Education Course 9/20/17

8/24/2017 (Permalink)

SERVPRO of Cincinnati East is offering a free continuing education insurance credit course entitled, “Understanding the Restoration Industry: Property Fire Damage Restoration.” This course is for OHIO licensed agents and will be held at our Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on September 20, 2017 from 8:00am to 12:00pm with registration beginning at 7:30am. Please note that 100% attendance is required to receive CE credit for this course. Breakfast will be provided!

This course has been designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims. The purpose of the course is to provide insurance professionals a better understanding of what the insured is going through when they experience a fire damage situation as well as what is involved with the work performed by the mitigation vendor at fire damage work sites. Those in attendance will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner and they will see examples of work performed to mitigate fire damage.

For reservations or more information, contact SERVPRO of Northwest Cincinnati at 513-541-3200.

Please RSVP by September 13, 2017!

Course Number: 43375-OH

SERVPRO of Cincinnati East & the Timeline to Water Restoration

8/21/2017 (Permalink)

A homeowner can be faced with a water damage when they least expect it! A burst pipe, flash flooding, clogged gutters, an overflowing sink can all cause water damage to a home. When homeowners are faced with an unexpected water damage they want to know that their home will be back in order as soon as possible. SERVPRO of Cincinnati East has a proven process to restoration after a water loss.

Within ONE HOUR from the first notice of loss, one of our professionals will be in contact with the homeowner to arrange for service to begin.

And within FOUR HOURS from the first notice of loss, our expert crews will be on-site to start mitigation services. We understand that quick response is the key to reducing damage and saving money!

Once onsite, our trained and fully equipped crew will walk through the job process with the homeowner, explaining what to expect. We know that open communication is very important to build trust with our customers!

Our water crews will begin pretesting for restorability, working from the source of the damage outward. And within EIGHT business hours of on-site arrival, a verbal summary of the scope will be communicated to the appropriate person.

Our professional crews will work neatly and efficiently to regain control of the property when a damaging event has taken over. They will use state of the art restoration techniques to ensure that the property is taken care of right the first time. And after the work has been completed, a final walk through will be conducted to ensure complete customer satisfaction. We want to leave a job knowing that the homeowner is satisfied and happy with the results.

SERVPRO of Cincinnati East Supports The Greater Cincinnati Police Athletic Association

8/18/2017 (Permalink)

SERVPRO of Cincinnati East proudly supports The Greater Cincinnati Police Athletic Association. This organization is made up of retired and active Cincinnati Area Police Officers who organize and conduct charity and civic programs in the community. Their goal is to help those in need of food and clothing and additionally, help needy youth sports teams with sponsorships and uniforms. 

A few of the programs made possible by The Greater Cincinnati Police Athletic Association include: 

  • Shop with a Police Officer- enables needy children to purchase Christmas gifts.
  • School Clothes for Needy Children - provides needy children with back to school clothes. 
  • Easter Food Baskets – distributed to churches and needy families.
  • Day at the Zoo - allows under-privileged children to enjoy a day at the zoo.
  • Sports Sponsorships & Reds Tickets - supplies needy youth sports teams with uniforms and groups of needy children the opportunity to attend a Reds game.
  • Drug & Alcohol Prevention Magazine – printing magazine for distribution to schools to educate kids and parents on dangers of drug and alcohol use and preventative strategies.

Many charities in the community benefit from the efforts of The Greater Cincinnati Police Athletic Association.  SERVPRO Cincinnati East is thrilled to support such a great organization to help the less fortunate children of our community. 

Enjoy Scented Candles Safely!

8/14/2017 (Permalink)

Many homeowners enjoy enhancing their rooms with beautiful scented candles hoping to bring a calm and cozy feeling to their home. Candles are a very popular accessory to home décor, but can also cause serious damage to homes if not used with caution. As a matter of fact, according to the National Candle Association (NCA), accidental candle fires account for approximately four percent of all U.S. residential fires.

The NCA provides a list of Candle Safety Rules with the hopes of reducing residential fire incidents caused by candle mishaps. Several of these tips include:

  • Always keep a burning candle within sight.
  • Never burn a candle on or near anything that can catch fire.
  • Keep burning candles out of the reach of children and pets.
  • Trim candlewicks to ¼ inch each time before burning.
  • Keep burning candles away from drafts, vents and ceiling fans.
  • Never touch or move a burning candle when the wax is liquid.
  • Never extinguish a candle with water.
  • Never use a candle as a night light.

Burning candles can have a calming effect, bringing a sense of peace and relaxation after a long day. The National Candle Association provides many more safety tips and suggestions and can be found on their website at candles.org. Help protect your home and safety by following these suggestions when enjoying your candles!

Some Risks With Extension Cords & How to Avoid Them...

8/7/2017 (Permalink)

Extension cords are a very useful and common household item that, if not used with care, can pose a threat in the home. According to SixWise.com, there are three main risks presented with the use of extension cords:

  1. Fires
  2. Electrical Burns
  3. Tripping

Fires

The Consumer Product Safety Commission (CPSC) estimates that extension cords cause about 3300 residential fires each year. These fires are caused by short circuits, damaged cords, and overloading cords. These risks can be avoided by regularly checking and replacing old, damaged cords, not overloading cords or sockets, not running cords under rugs or near heaters, and just being aware when using extension cords for overheating.

Electrical Burns

According to the CPSC, electrical burns to the mouth accounted for half of the extension cord related injuries to young children. Plugs, outlets and cords can be very intriguing to young children who do not realize they are dangerous. Keep all extension cords out of reach of children!

Tripping

The CPSC claims that about half of extension cord related injuries involve fractures, lacerations, contusions, or sprains from people tripping over the extension cords and that the elderly are the most at risk for this type of injury. The solution to avoid this risk is to simply avoid placing extension cords in areas where people walk. Instead, run cords along walls or thread them behind tables or other furniture where they are out of the way.

Most people do not consider the dangers of extension cords until something actually goes wrong. Don’t make that mistake…Use your extension cords with caution and care!

http://www.sixwise.com/newsletters/05/01/11/extension-cords-far-more-dangerous-than-many-realize-three-important-reasons-to-check-your-cords-004.htm

Controlling Moisture Helps Control Mold Growth

7/31/2017 (Permalink)

Most homeowners have concerns about mold and how to prevent it. Mold can grow anywhere, indoors or outdoors, and if not treated promptly, can spread very quickly. It is best to prevent mold before it ever becomes a problem.

Tips to Prevent Mold

The key to mold prevention is moisture control. The Mother Nature Network suggests several ways for homeowners to curb moisture indoors, and the mold that thrives on it:

  1. Identify problem areas in your home and correct them. Areas such as wet basements, water stained ceilings, or windows with condensation are examples of potential problem areas. Correcting these issues can prevent mold before it becomes a problem.
  2. Dry wet areas immediately. Mold needs moisture to grow. Don’t leave wet areas in your home. Remove wet carpets and furniture if they can’t be dried completely. Don’t leave wet items lying around the house. Always dry the walls and floors after showers or spills.
  3. Prevent moisture with proper ventilation. Make sure your home isn’t holding moisture inside by opening a window or running an exhaust fan while cooking or showering.
  4. Equip your home with mold-resistant products. If building a new home or renovating your current home, always use mold-resistant products like mold-resistant drywall or Sheetrock, and mold inhibitors for paint.
  5. Monitor humidity indoors. Measure humidity in your home with a moisture meter and keep the indoor humidity levels between recommended levels.
  6. Direct water away from your home. Make sure the ground around your home is sloped so that water runs away from the home.
  7. Clean or repair roof gutters. Leaky roofs lead to moisture in the home.
  8. Improve air flow in your home. Increase air circulation in your home by opening doors between rooms and moving furniture away from walls. Let fresh air into your home.
  9. Keep mold off house plants. The moist soil in indoor plants is a perfect breeding ground for mold. Find ways to prevent mold from growing on your house plants.

If after following these tips you still find that you have a mold infestation in your home, SERVPRO of Cincinnati East has the specialized mold remediation equipment and the highly trained mold remediation technicians necessary to handle any size mold infestation. Call (513) 575-4113 for mold remediation services!

The Advanced Water Restoration Equipment of SERVPRO

7/24/2017 (Permalink)

In the event of water damage to a residential or commercial property, trained professionals and expert equipment are very important for the restoration process. Our water technicians use exceptional equipment to extract and eliminate moisture from a property.

Detection equipment is used to find the areas of the structure that are affected by water and to determine the extent of moisture absorption. This equipment is also used to verify that the environment has been dried thoroughly upon project completion.

Extraction equipment is the equipment used to actually remove water from an area. This equipment is used to clean carpets and upholstery as well as to remove water from floors.

Airmovers and dehumidifiers are used during the dry-out process to enhance moisture evaporation and reduce drying time.

And finally, to neutralize and eliminate any odors left behind after the water intrusion, deodorization equipment is used to help restore the area to preloss condition.

Dryer Vents and Home Fires

7/17/2017 (Permalink)

According to the U.S. Consumer Product Safety Commission, more than 15,000 fires start each year by the clothes dryer. When lint and debris build up in the dryer vent, a common fire hazard is created.

Signs That the Dryer Vent Needs Cleaning

According to ABC news, there are many signs that it is time to clean the dryer vent. Several of these signs include:

  • Clothing does not dry completely after normal drying cycle.
  • A musty odor is present in the clothing following the drying cycle.
  • Clothing seems unusually hot to the touch after a complete drying cycle.
  • Debris is present within the outside dryer vent opening.
  • Large amounts of lint accumulate in the lint trap of the dryer.

Reduce the risk of a dryer vent fire by watching for these signs and regularly maintaining the dryer vent. Not only will the risk for a dryer vent fire be reduced, clothes will dry faster and smell better!

Is Your Business Prepared if Emergency Strikes?

7/10/2017 (Permalink)

Many business owners are caught off guard when disaster strikes. Thinking that it would never happen to them or never even considering the possibility of a disaster, they fail to have a plan in place for their business. Unfortunately, many times, once disaster strikes, it’s too late. Many businesses are forced to close permanently after disaster because they were not prepared.

According to foxbusiness.com, there are 7 steps you can take if you are a small business owner to help protect your business from disaster.

  1. Risk Assessment: Determine what types of emergencies are most likely to affect your company and then evaluate your level of preparedness. Check in with your insurance company, make sure employees are trained for emergencies, have data backed up and stored at a safe location.
  2. Review Your Insurance Coverage: Talk with your insurance agent to make sure your business is covered if hit by disaster. After determining what types of emergencies your business is most prone to, make sure your policy covers those particular types of situations. Ask about business interruption insurance which helps business owners continue to pay on-going bills while operations are shut down during disaster recovery.
  3. Create a Contingency Plan: Review your business operations and determine which are most important for the survival of your business. Form a process to manage these functions in the event of a disaster. Determine an alternate business location where business operations can continue during the recovery process.
  4. Create a Communications Plan: Disasters create chaos and having a communications plan in place in advance will help minimize panic.
  5. Back Up Your Data: Making sure all your data is backed up and stored in a safe place is critical. Cloud-based data solutions are best as they stay safe during disasters and can be accessed from any location.
  6. Build An Emergency Kit: Have an emergency kit available on site including items like water, flashlights, fire extinguishers, etc.
  7. Review and Rehearse You Plan: Once your plan is in place, make sure your employees know the plan and have practiced implementing it.

While disasters can be devastating to a business, preparation can definitely help in the recovery process. By taking action before disaster strikes and getting a plan in place, business owners can help protect their business in times of emergencies.

HAPPY JULY 4TH!! The Ways Weather Affects Fireworks

7/3/2017 (Permalink)

Fireworks displays are affected by many different weather factors. Wind, drought, lightning and rain can all have an impact on July 4th celebrations.

Wind can really affect the quality of the display as well as pose a safety risk if not monitored closely. Calm wind doesn’t allow for the smoke to dissipate which means that the fireworks won’t be as vivid as spectators try to see them through the smoke. Strong wind affects the direction of the fallout, potentially blowing hot embers and smoke into the spectators.

A location experiencing a drought is not ideal for a fireworks show. This could be very dangerous as there is potential for fire damage when the fallout lands on dry grounds and possibly sparks a fire.

Lightning can also be one of the most dangerous weather conditions that affects a fireworks show. It is possible that lightning can strike the unlit fireworks and ignite them on the ground, which is very dangerous for anyone sitting nearby. It’s important to remember to always take shelter indoors if lightning is in the area!

And finally, while most would expect otherwise, rain is not really an issue for fireworks displays. As long as the pre-lit fireworks are protected from the rain so that the fuses are kept dry and will light, the fireworks will still burst through the raindrops and be seen without problems.

So this July 4th, be sure to take the weather into consideration as you head to your local fireworks display!

We at SERVPRO of Cincinnati East wish you a happy and safe Independence Day!

How To Clean Surface Mold Found in Your Home

6/26/2017 (Permalink)

Mold is a problem that many homeowners face and it is aggravating! Almost every home gets some form of mold at one time or another. Outside, mold turns up as dark spots on siding and it darkens wooden decks. On the inside, it blackens the grout lines in showers and discolors drywall.

Minor surface mold infestations, like those found on the grout lines in tiled showers, can be easily removed with regular household cleaning products. According to familyhandyman.com, with a mixture of ½ cup bleach, 1 quart water and a little detergent, these surface molds can be easily scrubbed away. The bleach in the mixture kills the mold and the detergent helps lift it off the surface so it can be rinsed away and won’t return as fast. As an alternative to the mixture, mildew cleaners can be purchased at local stores. If the mold doesn’t disappear after light scrubbing, reapply the cleaner, let it sit for a couple of minutes and then lightly scrub again. As a preventative measure, it is a good idea to seal the clean surfaces with a grout sealer when they are dry.

Even for simple cleaning, it is always important to protect yourself from contact with mold and bleach by wearing long sleeves, long pants, gloves and goggles.

While minor surface mold can most of the time be taken care of by homeowners, larger mold infestations can be much harder to handle. SERVPRO of Cincinnati East has the specialized mold remediation equipment and the highly trained mold remediation technicians necessary to handle any size mold infestation. Call us for any mold remediation services!

(513) 575-4113

Clogged Gutters - A Leading Cause of Water Damage!

6/19/2017 (Permalink)

Gutters play a key role in preventing water damage to your home. That is why it is essential that you keep your gutters clean and free of debris. Their purpose is to channel rainwater to the downspouts and away from the home, protecting roofs, walls, and foundations of homes. To keep gutters working properly, it is important to make sure that gutters are cleaned regularly so that water can flow freely to the downspouts and away from your home.

So how often should you clean your gutters? It is recommended that you clean your gutters AT LEAST twice a year!

Clogged gutters can cause many issues for a homeowner. If water finds its way into the walls and ceilings of the home, it will cause interior damage. In winter months, pooling water around the foundation of the home can cause foundation cracks if it freezes and expands. The paint and siding of a home can also be damaged as water overflows from the gutters.

Failing to clean gutters regularly can be a very costly mistake! It is one of the most important tasks of a homeowner and, if done on a regular basis, can prevent many homeowner headaches!

Factors that Affect Odor After a Fire

6/12/2017 (Permalink)

One of the most important concerns for complete restoration after a fire is controlling or eliminating the odors. When attempting to eradicate the odors after a fire, there are many factors that must be taken into consideration during the restoration process. These factors all impact the strength of the odor that is left behind.


Factors that Affect Fire Odor



  • Size – Larger fires burn more objects and bring more smoke. With more smoke, there is stronger smell.

  • Length – The longer a structure has been exposed to smoke, the more deeply the odor has seeped into porous materials.

  • Space – The smaller the room where the fire occurs, the more intense and concentrated the smoke odor becomes.

  • Items – Not all items smell the same when burning. For example, wood and plastic have very different smells and consistency. This needs to be considered during the restoration process.


Where the fire damage occurred and what items burned are the two main concerns in the fire restoration process. The technicians at SERVPRO of Cincinnati East are fire restoration specialists and have the training, expertise, and equipment to restore your property back to pre-fire condition.

Include Your Pet In Your Tornado Safety Plan!

6/5/2017 (Permalink)

As we enter the summer season, severe storms become more frequent and tornadoes become a possibility. In the event of a tornado, most people consider the safety of their family, but many may forget to consider the safety of their pets. The Humane Society of the United States offers several tips to help keep pets safe during severe storms.


Tornado Safety Tips:



  • Bring your pets inside – Any time a severe storm is in your area, bring your pets indoors. If it is not safe for you to be outside, then it is not safe for your four-legged friend!

  • Make sure your pet is wearing a collar with identification or is microchipped – If you were to be separated from your pet during a storm, an identification tag or microchip will increase your chances of being reunited.

  • Practice getting your pets into your safe place – When you practice your tornado safety plan with your family, be sure to include your pets as part of the practice plan!

  • If you are forced to evacuate, take your pets with you – Even if you think you will only need to be gone for a short period of time, take your pets and some emergency pet supplies with you. Depending on the situation, you may be unable to come back for your pets at a later time.


These are just a few tips to take into consideration to help keep your pets safe during the stormy season. More information about tornadoes and pet safety can be found at the Humane Society website, http://www.humanesociety.org/issues/animal_rescue/tips/keeping_pets_safe_during_a_tornado.html.

Happy Memorial Day from SERVPRO of Cincinnati East...Is Your Grill Ready?

5/29/2017 (Permalink)

Memorial Day is a day set aside to honor the men and women who died while serving in the U.S. military. SERVPRO of Cincinnati East would like to first take this opportunity to remember and pay tribute to those that so unselfishly gave their lives to provide us with the freedom we enjoy.


Unofficially, Memorial Day marks the beginning of the summer season. And with the summer season, comes family picnics and outdoor grilling. When raising the lid to your grill this season, you may be surprised at what you find hiding inside…MOLD!


Mold thrives in a moist environment with poor air circulation. And a covered grill is just that! If you find mold growing in your grill this spring, grillbilliesbarbecue.com offers several tips to remove the mold and prepare your grill for the grilling season.


How to Remove and Clean Mold from Your Grill:



  1. Throw away any charcoal and other materials leftover in the grill.

  2. Fire the grill up as hot as possible to burn off all grease and mold. (If you attempt to scrape it off or power wash it first you may inhale mold spores.)

  3. Let the grill cool and then scrape and scrub every surface with a brush or a pressure washer. Don’t forget to include the drip pan and grates.

  4. Wash everything down with soapy water and rinse thoroughly.

  5. Fire the grill up once again to burn off any mold, grease, and soap residue.


*NOTE: If you have a ceramic grill, DO NOT use degreaser or a pressure washer to clean. For ceramic, only use a plastic scraper and start a hot fire.


So as we enter the summer grilling season, be sure to inspect your grill for mold and take the necessary steps to clean it! Happy Memorial Day and Happy Grilling!

Tips to Be Better Prepared for a Tornado

5/1/2017 (Permalink)

Now that spring has arrived and we are heading into summer, we are seeing beautiful flowering trees, warmer temperatures and budding tulips. But with the wonderful change of seasons, also comes the threat of tornadoes.


Tornadoes often appear with little warning and bring strong, disastrous winds that often cause serious damage. While tornadoes are difficult to predict, we can prepare for them by thinking ahead and coming up with a tornado safety plan ahead of time.


Dr. Greg Forbes, a severe weather expert at The Weather Channel, suggests following these tips in order to be ready if a tornado strikes:



  1. Figure out a safe place to ride out the storm – If caught out in a storm, get home as quickly as possible, and if that’s not possible, get to a sturdy building.

  2. Get away from windows and get underground – Stay as far away from windows as possible and make every effort to get underground. A basement or a storm shelter is an ideal location to ride out the storm.

  3. If a tornado appears while you’re on the road… Make every attempt to find a safe building for shelter. If you can’t find one, NEVER hide under an overpass. It is safer to find a ditch, get down and cover your head. Get as far away from your vehicle as possible.

  4. Put on your shoes and a helmet – If you are home when the storm hits, prepare for the worst. Put on shoes just in case your home is damaged and you may be forced to walk through debris. If you own a bike helmet, it could save you from life-threatening head trauma.

  5. Keep your pets on a leash or in a carrier, and bring them with you – Your pets are part of your family so make sure to bring them with you to your safe place. Make sure their collar is on for identification and keep them leashed if they are not in a crate.

  6. Don’t leave your home and try to drive away from a tornado – Tornadoes can shirt their path, and if you think you are directly in line of the storm, being in your home is safer than being in your car.


Tornadoes are unpredictable and can devastate a neighborhood in seconds. Being prepared and knowing what to do if caught in a tornado increases the chances of safety and survival during the storm.

Is Your Business Ready if Disaster Strikes in Milford, Ohio?

4/19/2017 (Permalink)

SERVPRO of Cincinnati East responds quickly, 24 hours a day/7 days a week if your Milford, Ohio business is suddenly hit by an emergency or disaster. We have the resources and expertise to handle any size disaster. From a small business building to a large high rise building, we can handle the situation.

According to research, nearly 50% of businesses permanently close following a large disaster. Of the businesses that do survive, the majority of them had a preparedness plan in place. We are always ready to respond when disaster strikes your business, did you know that we can also help you set up a preparedness plan for your company before disaster strikes?

SERVPRO of Cincinnati East can help you pre-plan by developing a SERVPRO Emergency READY Profile for your business. With this plan in place, the interruption of your business operations is minimized because you will have an immediate plan of action. Knowing what to do in advance of an emergency is key to timely mitigation and can minimize the damage to your company.

Visit https://ready.SERVPRO.com/home/readyprogram to find out more about the SERVPRO Emergency Ready Program! Be “ready for whatever happens.”

Where Does Mold Hide?

4/10/2017 (Permalink)

Mold is a fungus that thrives in warm, damp and humid areas. It lives both indoors and outdoors and can spread quickly through a property.


Where does mold hide?


Mold thrives in moist areas. It can most commonly be found in places like showers and tubs, leaky sinks or pipes and basement walls or crawlspaces. But sometimes it hides in places you might never suspect! According to the United States Environmental Protection Agency (EPA), mold may be hidden in places such as the back side of dry wall, wallpaper, or paneling, the top side of ceiling tiles, or the underside of carpets and pads. Other possible hidden locations include areas inside walls around leaking pipes, the surface of walls behind furniture (where condensation forms), inside ductwork, and in roof materials above ceiling tiles (due to roof leaks).


Mold Cleanup


If you discover mold in your Milford home and need professional service, SERVPRO of Cincinnati East has the specialized mold remediation equipment and the highly trained mold remediation technicians necessary to handle any size mold infestation. We proudly serve Milford, Anderson, Batavia, Amelia, and other surrounding communities with our professional mold remediation services.

Spring Cleaning...Don't Forget the Office!

3/28/2017 (Permalink)

When it comes to spring cleaning, most people think of it as referring to their homes. But where do you spend so much of your time during the week? Spring cleaning shouldn’t be just for the home, the workplace can also benefit from a good cleaning!


How about those desk drawers?


Just like your junk drawers at home, filing cabinets can collect a lot of unnecessary items in a year’s time! Take the time to go through your drawers at work. Keep and organize the essential items and throw away the rest!


Are your filing cabinets in order?


After a year of use, does your closet at home stay organized? Many times filing cabinets become disorganized over time. Sort through your papers, organize what you need to keep and throw away or recycle the rest.


What is that stuck between the keys of your keyboard?


After a year of snacking at your desk and dust mites flying, computers and electronics need a good cleaning. Take some time to wipe down monitors and spray your keyboard! Get those crumbs out!


Germs are everywhere!


When was the last time you wiped down your office phone? How about the surfaces of your desk and chair? With so many employees working together, illnesses are bound to spread! Use disinfectant spray and wipes to keep those germs away!


Spring is finally here and it is time to start fresh, declutter and organize. So open the office windows, take a breath of fresh air and rejuvenate your workspace with a good spring cleaning!

Guidelines to Safer Space Heater Use

2/23/2017 (Permalink)

The Electrical Safety Foundation International (ESFI) is a non-profit organization dedicated exclusively to promoting electrical safety at home and in the workplace. According to ESFI, heating equipment is the second leading cause of home fires in the United States.

During the cold winter months, many will turn to portable space heaters as a source of supplemental heat in their homes. Unfortunately, if not used with caution, these convenient heaters can pose significant fire hazards.

The ESFI provides the following tips to be considered when using space heaters:

  • Make sure the space heater has the label showing that it is listed by a recognized testing lab.
  • Before using, read the manufacturer’s instructions and warning labels.
  • Inspect heaters for any damage prior to use.
  • Never leave a space heater unattended.
  • Install smoke alarms on every floor of your home and outside all sleeping areas and test them once a month.
  • Always keep space heaters at least three feet away from anything than can burn.
  • Plug space heaters directly into a wall outlet. Do not use extension cords or power strips.
  • Do not plug any other electrical devices into the same outlet as the heater.
  • Place space heaters on flat, level surfaces.
  • Always unplug and safely store the heater when it is not in use.

Portable space heaters are very convenient and can be a great source of supplemental heat during the winter months. Safety should always be the top priority when using space heaters. Following these tips will help keep your home safe while keeping your toes warm!

Frozen Pipes Can Lead to Extensive Water Damage...Tips to Reduce This Risk!

1/19/2017 (Permalink)

Frozen pipes can be a messy and expensive issue. Extremely cold temperatures of the winter months create a substantial risk for burst or frozen pipes. Being prepared and informed may help minimize the risk of frozen pipes and prevent extensive damage and repairs.

The American Red Cross provides several preventative measures to help reduce the chances for freezing pipes:

  • Drain water from swimming pools and sprinkler supply lines.
  • Remove, drain, and store outdoor hoses.
  • Consider insulating exposed water pipes.
  • Open cabinet doors to allow for warmer air to circulate around the pipes.
  • Let cold water drip from the faucet that is served by the exposed pipes.

The American Red Cross also provides suggested steps if frozen pipes are suspected:

  • Keep the faucet open. As the pipes begin to thaw, the running water will help melt the ice.
  • Apply heat to the frozen area of the pipe using a hair dryer, heating pad, etc. until full water pressure is restored.

Following these suggestions can reduce the risk for frozen or bursting pipes and subsequent water damage. However, if you experience a water damage, SERVPRO of Cincinnati East is always available to help!

Plan Ahead For Busy Holiday Travel

12/9/2016 (Permalink)

If you are traveling during the holiday season, don’t let the stress of the hustle and bustle get you down. Realize ahead of time that there are millions of others that are also traveling and take steps to help cope with the situations that may arise due to the busy holiday traveling season. Travelchannel.com has provided the following tips to help you survive and calmly get to your destination.

HOLIDAY TRAVEL TIPS

  • Do Your Research: Plan alternative routes when traffic gets overwhelming. Maybe there is a more scenic route that might take a little longer but has less traffic. When flying, be sure to check the airline’s restrictions ahead of time. Know the fees for carry-on luggage and checked bags.
  • Stay Connected: Load your smartphone with all the latest travel apps before leaving home. There are apps to provide updates on flights, airport lines, cheapest gas, cleanest bathrooms, etc. You name it and there’s probably an app for that!
  • Pack Light: If possible, avoid checking bags at the airport altogether.
  • Pack Earplugs: The best way to escape stressful surroundings is to escape to a quiet place. Pack earplugs to turn down the crying babies, loud music, or loud talker sitting in the next aisle!
  • Pack Snacks & Drinks: It’s more difficult to remain calm and make good decisions when you are hungry and your belly is growling. Always have snacks handy for when the need arises.
  • Ship the Gifts or Give Gift Cards: For lighter travel, ship your gifts ahead of time or give gift cards.
  • Travel on Off-Peak Days: The day before the holiday is always the most highly traveled. Try traveling on the actual holiday to avoid crowds and traffic.
  • Travel Early or Late in the Day: Flights that leave early in the day are on-time more often. And avoid heavier traffic on the highways by traveling by car through the night.

Busy holiday travel is much easier to cope with if it is expected and planned for accordingly. While the hectic crowds and stress may not be completely avoided, one can definitely overcome the challenges by considering these tips when planning travel. Happy Holidays from SERVPRO of Cincinnati East!

Keep Fido Safe During the Holidays!

11/28/2016 (Permalink)

The holidays can be a wonderful time of year…Time spent with family and friends, enjoying festive parties, food, decorations and gifts. But an emergency trip to the vet with a sick pet is a sure way to put a damper on your holiday celebrations. According to realsimple.com, there are several common holiday items that can be harmful to your pets.

6 Holiday Hazards to Pets:

  1. Turkey Bones: Resist those cute, pleading eyes! Turkey bones can splinter and puncture internal organs!
  2. Sugar-Free Baked Goods: Artificial sweeteners can cause the blood pressure of animals to drop to dangerously low levels!
  3. Chocolate: Chocolate is very dangerous to dogs and can cause agitation, intestinal issues, high heart rate, seizures and even death.
  4. Holiday Plants: Mistletoe and holly can be toxic if ingested by animals.
  5. Tinsel and Ribbons: If swallowed, these can cause intestinal obstruction.
  6. Hustle and Bustle: Pets feel anxiety too! Constant visitors and activity can be confusing and stressful for your pet. Provide a quiet space for your pet to relax if showing signs of anxiety.

So when enjoying your holiday celebrations this season, be sure to keep in mind the safety of your four legged friends! Take precautions and protect your pet from unnecessary holiday hazards!

Happy Holidays from SERVPRO of Cincinnati East!

Cherish the Little Pleasures of Life

11/11/2016 (Permalink)

A Day of Thanks

What does it mean to be thankful? Around this time of the year, people reflect on what they are grateful for. They think about the people in their lives and the things they have. They come together with loved ones and enjoy a meal together. Some families might have the tradition for each family member to share one thing that they are thankful for. What will you say this year when it is your turn to share?

Many will share the old clichés like, “I am thankful for my family.” Or, “I am thankful for my friends, home, pets, food, etc….” Of course these are all very important to be thankful for…probably the most important! But did you ever stop to think about those random little things in your daily life that make life just a little more pleasant?

10 Simple Things to be Thankful For in a Day

  1. Snooze button on the alarm clock
  2. Hair dryer, hairbrush, toothbrush
  3. No line at the drive-thru
  4. Password auto-fill option
  5. Coffee
  6. Light traffic
  7. Garage door opener
  8. Dishwasher
  9. TV remote control
  10. Blankets, pillows, socks and slippers

How about adding a little creativity to this year’s “What are you thankful for?” conversation…This year take a moment to think about and appreciate the little things too, the things that we have every day and don’t even really realize. These are just a few examples…What can you add to this list?

Happy Thanksgiving from SERVPRO of Cincinnati East!

Honor Our Veterans on November 11th

11/4/2016 (Permalink)

Veterans Day is November 11th and it is a day set aside to honor all American veterans, both living and dead, who have dedicated themselves to the loyal service of our great country. It is a time to give thanks to the American veterans and show them appreciation for the great sacrifices that they have made in their lives to preserve the freedom of our country.

Because it is a federal holiday, some American workers and students will have the privilege of enjoying the holiday free from work or school. On this special day, how nice would it be if every veteran could receive even a small gesture that shows they are appreciated? Even the simplest act can mean so much!

There are many ways to show appreciation to veterans on this day. One of the most meaningful activities that people can do is to send notes or cards to hospitalized veterans or veterans living in retirement homes. And a brief, in person visit could be even better! Ask a veteran about his service…Sometimes just lending an attentive ear is enough to show appreciation. Other simple ways to honor a veteran on November 11th include attending a Veterans Day event, flying the American flag, or donating to an organization that directly helps veterans in need.

So this year, on November 11th, remember and appreciate those who have sacrificed to serve our country. Take just a moment to thank a veteran!

SERVPRO of Cincinnati East Volunteers to Help Hurricane Matthew Victims

10/18/2016 (Permalink)

Hurricane Matthew pounded the Southeast coast leaving a trail of devastation and destruction. The storm brought strong winds, as much as 15 inches of rain and powerful storm surges to some areas. Many homes and businesses were left without power and sustained severe damage due to the high winds and flooding.


Many people’s lives were disrupted and SERVPRO of Cincinnati East is making every effort to help those in need. As part of the national SERVPRO Disaster Recovery Team, our crews have mobilized and are currently onsite in South Carolina to help provide disaster relief to affected families and businesses in the area.


The employees of SERVPRO of Cincinnati East are also working locally to provide hurricane disaster relief. On Saturday, October 15th, as part of the Contractor Connection Global Day of Service, a team of our SERVPRO employees and their families were honored to volunteer at Matthew 25: Ministries in Blue Ash, Ohio. Matthew 25: Ministries aids disaster victims and the poor by collecting, processing and shipping goods to them. To start the day, the SERVPRO group took part in a very informative tour and learned about the mission of Matthew 25: Ministries, what they do, and who benefits from their service. The SERVPRO group then contributed to the cause by unpacking and preparing items for shipment to those affected by Hurricane Matthew. It was a very satisfying experience for our SERVPRO employees to be part of such a wonderful cause!

As the Fall Season Arrives...It's Time to Clean the Gutters!

9/15/2016 (Permalink)

As we are gearing up for the fall season, now is the time to check those gutters!

Gutters play a significant role in preventing water damage to homes. Their purpose is to channel rainwater to the downspouts and away from the home, protecting roofs, walls, and foundations of homes. To keep gutters working properly, it is important to make sure that gutters are cleaned regularly so that water can flow freely to the downspouts and away from the home.

Clogged gutters can cause many issues for a homeowner. Water that is blocked by the debris in gutters will find the path of least resistance when it tries to drain. This often means it will find its way into the walls and ceilings of the home causing interior damage.

In winter months, if water overflowing from the gutters pools around the foundation of the home, it can freeze with the colder temperatures. When it freezes, it expands. This can cause foundation cracks that then lead to flooded basements and crawl spaces. Also in the winter months, water that is blocked in clogged gutters can freeze and cause pressure on the roof. This can lead to damage to the roof and water leaking into the home.

The weight of the rain-soaked debris in gutters can also lead to damage. When the debris absorbs the water, it becomes extremely heavy and places a great amount of stress on the gutters and their brackets. This additional weight can cause the gutters to fall from the home which leads to costly repairs.

Water overflowing from the gutters can damage the paint and siding on a home. Additionally, if the water gets behind the siding and inside of a wall, the wood becomes wet and can rot. This can go unseen behind the siding until it is too late.

Obviously, failing to clean gutters regularly can be a very costly mistake! It is one of the most important tasks of a homeowner and, if done on a regular basis, can prevent many homeowner headaches!

An ABC Lesson from SERVPRO of Cincinnati East

8/19/2016 (Permalink)

It's Back-to-School time. And with the spirit of the back-to-school season, SERVPRO of Cincinnati East would like to offer the following lesson on the ABC’s of SERVPRO…


A - Air: SERVPRO of Cincinnati East inspects heating, ventilation and air conditioning units (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.


B – Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Cincinnati East is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.


C - Commercial Services: Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cincinnati East has the resources and expertise to give you excellent results while minimizing the disruption to your clients. 


D - Disaster Recovery: The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.


E – Equipment: In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of Cincinnati East professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.


F - Fire Damage: SERVPRO of Cincinnati East has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet.  


G – Guidelines: As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry. 


H - Highly Trained: In addition to training at the regional level, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry employees.


I - Insurance Services: SERVPRO strives to maximize the satisfaction of insurance companies and customers by developing and managing business-to-business relationships within the insurance industry.


J – Job: No job is too large for SERVPRO to handle. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. 


K – Knowledge: SERVPRO professionals are equipped with the knowledge to restore your property. SERVPRO Franchise Professionals are highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certification.


L – Local: SERVPRO of Cincinnati East is a locally owned and operated business. We live and work in this community too, so we are close by and ready to respond immediately when you need cleaning or restoration services.  


M – Mold: Any home or commercial property can quickly become infested with mold if a source of water is present. And mold can spread throughout a property in as little as 48 hours. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation. 


N - National Network: SERVPRO of Cincinnati East is part of a national network of over 1,650 Franchises, which allows us to respond quicker with more resources.  


O - Odor Removal: As experts in deodorization, SERVPRO of Cincinnati East Professionals are trained to identify and eliminate offensive odors.


P - Property Restoration: Restoring property is the first priority of SERVPRO of Cincinnati East. Customers appreciate the immediate response and should know that everything is being done to limit the damage. 


Q - Quick Response: In many cleaning and restoration situations, immediate action is needed. SERVPRO of Cincinnati East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.


R - Restore First: SERVPRO of Cincinnati East Professionals clean and restore property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets customers back to their life.


S - Storm Damage: Storms occur with little warning and can be devastating. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.


T – Trusted: SERVPRO is a Trusted Leader in the industry with over 1,650 Franchises. 


U - Upholstery Cleaning: Upholstery and carpet materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.


V – Vandalism: SERVPRO of Cincinnati East will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 


W – Water Removal: Professionals at SERVPRO of Cincinnati East are water removal and cleanup specialists and are ready to help when flooding or water leaks cause water damage. Crews quickly dry the property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure the property is dry and the job is done right. 


X – eXtraction: Water extraction removes the majority of the water from the home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time which helps to prevent mold and secondary water damage. 


Y - Your Peace of Mind: The goal of SERVPRO of Cincinnati East is to restore both the customer’s property and their peace of mind through timely mitigation.


Z – oZone: SERVPRO of Cincinnati East uses commercial grade ozone machines to eliminate odors in spaces. Ozone machines efficiently and effectively break down organic matter, killing the odor at its source.

SERVPRO of Cincinnati East Employees Enjoy Appreciation Cook-Out

8/8/2016 (Permalink)

The mission of SERVPRO of Cincinnati East is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. We want to provide the best service possible to our customers and we believe that having excellent employee morale in the workplace will lead to better teamwork and better production. This, in turn, will result in jobs well done and customer satisfaction!

In order to show our appreciation to our great employees and continue to build employee morale, SERVPRO of Cincinnati East most recently held an employee appreciation cook-out. Our employees enjoyed a fantastic lunch of grilled burgers, hot dogs and a variety of side dishes and desserts. The casual setting of the cook-out allowed our employees to gather together, chat and build personal bonds. 

SERVPRO of Cincinnati East appreciates the dedication, commitment, and hard work of all our employees. Our success would not be possible without them!

SERVPRO OF CINCINNATI EAST OFFERS CONTINUING EDUCATION COURSE 7/27/16

7/7/2016 (Permalink)

SERVPRO of Cincinnati East is offering  a free continuing education insurance credit course entitled, “Understanding the Restoration Industry: Property Fire Damage Restoration.” The course will be held at our Northwest Cincinnati location at 2115 Schappelle Lane, Forest Park, Ohio, 45240 on July 27th, 2016 from 8:30am to 12:30pm with registration beginning at 8:00am.


This course has been designed to teach and explain the special procedures used by professionals in mitigating and restoring fire damage claims. The purpose of the course is to provide insurance professionals a better understanding of what the insured is going through when they experience a fire damage situation as well as what is involved with the work performed by the mitigation vendor at fire damage work sites. Those in attendance will learn emergency tips which can drastically reduce the cost of the claim if performed in a timely manner.


For reservations or more information, contact SERVPRO of Northwest Cincinnati at 513-541-3200.


Course Number: 43375-OH, C34588-KY, 28814-IN

Have a Ball on Vacation & Protect Your Home While Away!

6/13/2016 (Permalink)

With summer in full swing now, many families are excitedly planning summer get-aways, hoping for a stress-free vacation to relax and enjoy their time away from the hustle and bustle of everyday life.  In order to fully relax, it is important to have peace of mind that your home will be safe while you are away.  Water damage is one of the most common types of damage to homes. And what a nightmare it would be to return from a relaxing vacation only to find that your home has suffered major water damage! If a pipe leaks or bursts while you are away on vacation, water can destroy carpets, furniture and more, which can be very expensive. SERVPRO of Cincinnati East would like to share some steps that you can take to help protect your home from water damage while you are out of town.

  • Check your home for leaks before you leave. Be sure to look at the pipes under all sinks and inspect the water heater as well. Don’t forget to inspect the hoses that connect to major appliances such as the washing machine, dishwasher, and refrigerator to ensure that there are no kinks or damaged hoses.

  • Check the exterior of your home for potential causes of water leaks. Inspect the roof and make sure there are no loose or damaged shingles. Check the downspouts and gutters and clear any blockages. Make sure window seals are in good condition and repair if needed.

  • Examine your sump pump and check that it is in good working condition. Install a battery-powered backup source in case there is a power outage while you are away.

  • Ask someone you trust to check your home periodically while you are gone. Make sure this person knows where the water main shut off valve is located just in case a pipe does leak or bursts.

Leaking pipes and appliances and damage caused by storms cause millions of dollars worth of damage every year. In the event that a water disaster does occur while you are away, SERVPRO of Cincinnati East has the expertise to help restore your home.  But prevention is key when planning to be away for any length of time. So before leaving your home, be sure to take precautions to avoid returning home to a big expensive mess!

HAPPY MEMORIAL DAY FROM SERVPRO of CINCINNATI EAST

5/20/2016 (Permalink)

Memorial Day is a day of remembrance for those who have died in service of the United States of America. It is a very important holiday, established to give us a time to honor and remember the men and women who have sacrificed their lives by serving our country.

Many people consider Memorial Day to be the unofficial start of the summer season. And with the summer season, comes family picnics and outdoor grilling. According to the U.S. Fire Administration, grill fires cause an estimated $37 million in property loss each year. Patios, terraces, screened-in porches and courtyards are leading home locations for grill fires.

SERVPRO of Cincinnati East would like to share the following grilling safety tips to help prevent outdoor cooking fire damage in our Cincinnati East neighborhoods of Anderson, Hyde Park, Milford, Batavia, Williamsburg, New Richmond, and other surrounding communities.

  • Only use grills outdoors

  • Keep grills away from siding and deck railings.

  • Clean grills often and remove grease or fat build-up.

  • Make sure the gas grill lid is open before lighting.

  • Always have a three foot safe-zone around grills.

  • Dispose of coals after they have cooled in a metal can.

  • Never leave grills unattended.

Knowing and following even a few fire safety grilling tips can help everyone have a safer and happier summer. In the event that you experience a grilling mishap and have a fire damage situation at your Cincinnati East home, give us a call for quick, professional help.

For fire damage repair and restoration in the local communities of Anderson, Milford, Cincinnati, Hyde Park, Batavia, Amelia, Bethel, Williamsburg, Pleasant Plain, and New Richmond…Call SERVPRO of Cincinnati East – (513) 575-4113

SERVPRO of Cincinnati East Supports Alzheimer’s Association

5/12/2016 (Permalink)

Alzheimer’s is a disease that attacks the brain and is the most common form of dementia. According to the Alzheimer’s Association, more than 5 million Americans are living with the disease and 1 in 3 seniors dies with Alzheimer’s or another form of dementia. The number of Americans living with Alzheimer’s disease is growing rapidly and by mid-century, someone in the United States will develop the disease every 33 seconds.

The Alzheimer Association is a non-profit health organization which focuses on care, support, and research for Alzheimer’s disease. The mission of the association is to eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health.

SERVPRO of Cincinnati East recognizes the impact Alzheimer’s disease can have on families, communities, and the healthcare system and is a proud supporter of the Alzheimer’s Association. By donating to the Alzheimer’s Association - Greater Cincinnati Chapter, SERVPRO of Cincinnati East hopes to further the Association’s mission and provide support for those living with and affected by the disease.

What Should You Do If You Have A Mold Problem?

5/6/2016 (Permalink)

Molds are fungi that can be found both indoors and outdoors and grow best in warm, damp, and humid conditions. According to the Centers for Disease Control and Prevention (CDC), mold can cause health effects in people with mold sensitivity.

When water invades your property, mold growth can begin in as little as 48 hours. A strong, musty odor may indicate hidden mold behind drywall or under carpeting. If you suspect that you have a mold problem in your home or business, stay out of the affected area, turn off the HVAC system and fans, and contact SERVPRO of Cincinnati East for mold remediation services. SERVPRO of Cincinnati East has the training, equipment, and expertise to handle the situation effectively and in a timely manner.

For more information: http://www.SERVPROcincinnatieast.com/mold-remediation

SERVPRO & RED CROSS PARTNER TO PROMOTE HOME FIRE PREPAREDNESS

5/5/2016 (Permalink)

Since March of 2013, SERVPRO has been a national sponsor of the American Red Cross and their Ready Rating Program. This program is a free, web-based program designed to help businesses, organizations, and schools become better prepared for emergencies.


We are happy to announce that in January 2016, SERVPRO renewed our commitment to the American Red Cross. The strategy is now focusing more on their Home Fire Preparedness Campaign by supporting Disaster Responders.


The goal of this campaign is to reduce home fire deaths and injuries across the country. Our support of Disaster Responders enables them to assist affected families quickly by providing trained volunteers, supplies, emergency response vehicles, and resources to transform community sites into shelters.


SERVPRO of Cincinnati East is proud to support the American Red Cross to ensure that families and communities are prepared for disasters...especially home fires. Our goal is to build awareness about steps families can take to be prepared in their own homes.

NO DISASTER IS TOO BIG FOR SERVPRO'S DISASTER RECOVERY TEAM

5/3/2016 (Permalink)

Tornadoes, Hurricanes, Blizzards or Floods – NO DISASTER IS TOO BIG!

Need help fast in a storm situation? SERVPRO of Cincinnati East has answered the call! The SERVPRO Disaster Recovery Team is a network of strategically positioned storm teams on standby, ready to act when disaster strikes. The Disaster Recovery Team is available 24 hours a day, 365 days a year, always prepared for the unpredictable. When localized storms overwhelm the local restoration companies, SERVPRO’s Disaster Recovery Team is there to help manage the workload. SERVPRO has mobilization teams across the country to travel as needed to support recovery after large storm events. With mobilized local command centers, management, crews, equipment and more than 1,650 franchises nationwide, the SERVPRO Franchise System has the ability and the manpower to relocate where needed and help make it “Like it never even happened.” 

Restoring Stain Resistence with Professional Carpet Cleaning

5/2/2016 (Permalink)

Many believe that once carpets are professionally cleaned, they tend to get dirty faster. Why is this? It seems that it takes a couple of years before new carpets need cleaning, but why, after the professional cleaning, do the carpets look dirty in a much shorter time? Are professional cleaners causing a premature need for cleaning with the hopes of boosting business?

Absolutely not! In reality, the manufacturer treats new carpet with soil-resistant carpet protector, which allows the carpet to go much longer between cleanings. After about two years, the protector significantly wears off in the areas of daily use. These areas then accumulate soil much faster, as if they have never been treated with the protector.

So what is the solution? Professional carpet cleaners do not cause carpets to soil faster by cleaning them, but they can definitely prevent it! It is simple. If the cleaner restores the soil-resistant carpet protector in those high traffic areas, the carpet will go much longer before the next need for cleaning. Professional cleaners are able to reapply this protector and significantly restore the soil-resistance of the carpet. Reapplication of the soil-resistant carpet protector at the time of cleaning is paramount to getting that cleaning to last longer.

Smoke Detectors & Escape Plans Help Save Lives!

4/29/2016 (Permalink)

According to redcross.org, 60% of house fire deaths occur in homes with no working smoke alarms. In the event of a home fire, working smoke alarms in conjunction with a practiced fire escape plan can save lives by allowing families to escape quickly and safely in an emergency situation.

The following are tips regarding the installation and maintenance of smoke detectors:

  • Install smoke detectors on every level of the home.

  • Smoke alarms should be installed away from the kitchen and at least 10 feet from a cooking appliance to avoid false alarms.

  • Smoke alarms should be tested at least once a month.

  • Batteries should be replaced in all smoke alarms at least once a year.

  • All smoke alarms should be replaced after 10 years.

In addition to working smoke alarms, a family escape plan is also important to home fire safety and everyone in the household should be involved in the planning process. The following are guidelines when creating a home fire escape plan:

  • Make sure that all family members know two ways to escape from each room of the home.

  • Have a designated meeting place outside for all family members in the event of a fire.

  • Practice the escape plan at least twice a year and at different times of the day.

  • Practice waking up to smoke alarms, low crawling, and meeting outside.

While home fires can be terrifying, working smoke alarms in addition to a practiced escape plan play a vital role in reducing fire deaths.

Severe Weather Safety Tips

4/29/2016 (Permalink)

With the spring season comes lush green lawns, colorful flowering trees and warmer sunny days. However, spring can also be the prime season for severe weather. According to the American Red Cross, there are steps that can be taken to help ensure your safety if dangerous weather is predicted in your community.

Tornadoes often occur during the spring season between the hours of 3:00 and 9:00pm. The following are a few safety steps that can be taken to be ready if a tornado warning is issued is your area:

  • Know your community’s warning system

  • Pick a safe room in your home for your family to meet if a tornado is headed your way. This room should be a basement, storm cellar, or interior room on the lowest floor and should have no windows.

  • Prepare your lawn for strong winds by removing damaged limbs from trees and securing lawn furniture, trash cans, hanging plants, etc.

Thunderstorms are also common in the afternoon and evening hours in the spring and can produce very dangerous lightning. A few thunderstorm safety tips recommended by the American Red Cross are:

  • Where there is thunder, there is lightning! If thunder can be heard, then you are close enough to be in danger of lightning strikes. Go indoors!

  • Postpone any outdoor activities, such as sporting events and picnics until the storm passes. It is possible to get struck by lightning even if it is not raining.

  • Take shelter in a building or vehicle with windows closed and stay clear of the windows.

  • Do not shower or bathe during a thunderstorm.

Spring can also be the time of year for flooding. Flash floods occur suddenly when water rises rapidly along a stream or low-lying area. Below are some safety steps recommended in the event of flooding:

  • Be prepared to evacuate and head for higher ground.

  • Stay away from floodwaters.

  • Do not drive on flooded streets.

  • Be especially cautious at night when it is more difficult to recognize flood danger.

While severe weather can be frightening, you can help ensure your safety and the safety of the ones you love, by being prepared and taking precautions.

Sometimes Its Better To Restore Than Replace

4/27/2016 (Permalink)

Regardless of the size, a fire in one room can damage belongings throughout an entire home. Personal belongings are treasures of life representing hard work and accomplishment. Photographs, books and other life momentos have a value that cannot be measured. When confronted with a fire loss, we at SERVPRO of Cincinnati East understand the concerns about losing such treasures and about the expense of trying to replace them. Typically, restoring an item will save money versus replacing the item and, at the same time, relieve concerns of losing the priceless treasure.

So, if faced with a fire situation, follow these tips to increase chances of successful restoration:

1.      Limit movement to prevent further damage.

2.      Place clean towels or old linens on carpeted traffic areas to prevent more soiling.

3.      Do not attempt to wash any walls or painted surfaces without first contacting SERVPRO of Cincinnati East.

4.      Do not attempt to shampoo carpet or upholstered furniture without first consulting SERVPRO of Cincinnati East.

Let the professionals do the work.

Water Damage - THE STEPS TO RESTORATION

4/26/2016 (Permalink)

When presented with a water damage situation, after contacting SERVPRO of Cincinnati East, here is what can be expected:

ONE HOUR: Within one hour from notice of loss, our SERVPRO professional will contact to arrange for service. Help is on the way!

FOUR HOURS: Within four hours from notice of loss, our SERVPRO professional will be on-site to start mitigation services. Quick response is the key to reducing damage and saving money!

DETAILED EXPLANATION: Our trained, uniformed, and equipped SERVPRO professional will walk through the step-by-step job process, explaining what to expect.

PRETESTING: Our SERVPRO professional will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal summary of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

CLEANING & RESTORATION: Our SERVPRO professionals will work neatly and efficiently to regain control of the property when a damaging event has taken over. They will use state of the art restoration techniques to ensure that the property is taken care of right the first time.

FINAL WALK THROUGH: After the work has been completed, a final walk through will be conducted to ensure complete customer satisfaction.

EXCEPTIONAL EQUIPMENT FOR DRYING AND RESTORATION

4/26/2016 (Permalink)

In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of Cincinnati East professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.

Detection Equipment is used to locate areas affected by water, define the extent to which the structure and contents have absorbed moisture, and verify that the environment has been dried thoroughly. Moisture sensors, moisture meters and thermohygrometers are all used by SERVPRO professionals in the drying process.  Moisture sensors detect moisture in carpets, baseboards and walls. Moisture meters determine the actual moisture content of various materials and provide readings that enable SERVPRO professionals to monitor the drying process. And thermohygrometers measure temperature and relative humidity which aides SERVPRO professionals in creating the proper atmosphere for more efficient drying.

Extraction Equipment is used to actually remove the water and moisture from the affected area. SERVPRO professionals use extractors, either portable or truck-mounted, to clean carpets and upholstery and to remove water from floors.

Air Movers are used to enhance evaporation at the surface level, thus reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated with the use of dehumidification equipment.

SERVPRO professionals use two types of dehumidifiers: refrigerant dehumidifiers and desiccant dehumidifiers. Refrigerant dehumidifiers work similarly to air conditioners and desiccant dehumidifiers use chemicals that absorb moisture from the air.

And finally, Deodorization Equipment is used to neutralize odors. SERVPRO professionals use either Ultra Low Volume Foggers or Thermal Foggers to eliminate odors caused by the water intrusion and restore the area to its original condition.

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